Amb to Belgium Howard Gutman Accused of Soliciting Prostitutes--Including Minors

A State Department whistleblower has accused high-ranking members at State of a massive cover-up. A damning internal memo claims the State Department called off an investigation into allegations that U.S. Ambassador to Belgium Howard Gutman repeatedly trawled public parks in search of prostitutes, including minors.  

According to an internal memo obtained by the MailOnline, Undersecretary of State for Management Patrick Kennedy ordered the investigation closed shortly after it was opened.  The case against Ambassador Gutman, was being investigated by the State Department's Inspector General. The IG's investigating agent 'had determined that the ambassador routinely ditched his protective security detail in order to solicit sexual favors from both prostitutes and minor children,' the IG memo states. 'As the agent began to plan surveillance on the ambassador to obtain corroboration, the agent reportedly received notification that [Kennedy] had directed [the IG] to cease the investigation and have the agent return to Washington.'

Any mention of the cases were removed from an IG report about problems within the Bureau of Diplomatic Security (DS), which provides protection and investigates crimes involving any State Department workers overseas.  

Ambassador Howard Gutman is sort of a celebrity in Belgium. Gutman has been dubbed by one Belgian newspaper as “the most popular ambassador ever in Belgium" and another leading Belgian newspaper ran a major profile entitled: “The Ambassador Who Makes Us Love America Again".  Besides Patrick Kennedy, who else at the State Department or the White House were involved in the cover-up?

Let's take a look at Howard Gutman's past contacts.  Gutman has raised money for Al Gore, served on the legal team representing Gore in the Supreme Court case Bush v. Gore, was part of the Obama National Finance Committee and later a trustee on the Presidential Inauguration Committee.  Gutman and his wife, Michelle Loewinger, have contributed at least $86,150 to Democratic candidates, parties and committees since 1989. 

Gutman contributed the legal maximum of $2300 to Bill Clinton’s presidential bid. Both he and his wife contributed the legal maximum of $4600 a piece to Obama’s presidential run.  Gutman was a top donor to President Obama, having raised a total of $775,000 for his 2008 campaign and inauguration committee, according to the Center for Responsive Politics.

This guy no doubt has friends in high places, so it's no surprise there is a cover-up. It's called quid pro quo.  Hillary Clinton will have much to answer for if she runs for the White House in 2016.  Benghazi and the cover-up of potential crimes within the State Department will be some of the biggest questions to arise.  Her dirty dealings from her Arknasas days and the scandals during Bill Clinton's two terms in the White House will also creep back onto the national stage. 

Sphere: Related Content

Russians Want Airborne Troops on Israeli/Syrian Border

While the Obama administration continues to lead from behind in regards to the Syrian civil war, Vladimir Putin is trying to insert a brigade of Russian Airborne troops on the Golan border to act as 'peacekeepers.'  The Golan has been patrolled by a thousand UN troops (UNDOF) to keep the peace between Israel and Syria since 1974.

The UNDOF troops have come under increasing violence due to the raging civil-war inside Syria and the Austrian government has decided to withdraw their soldiers from the mission.  The idea of placing Russian 'peacekeepers' on the Golan was first invoked by President Vladimir Putin on June 7, after Austria decided to withdraw its 377-strong contingent from the area.

The UN and the Israeli government have rightly refused Putin's offer, however, Moscow hasn't given up on their strategy of a Russian military presence on the Syrian/Israeli border.  The Russians are going to do all they can to prop-up the Assad regime to insure that he survives the current conflict and President Obama seems to be uninterested in Putin's power grab.

At one point (Dec, 2012) the US had 17 warships in and around the shores of Syria, having since retreated, allowing the Russian Navy to fill that void.  In April of 2012 the Russians announced they would "deploy Russian warships near the Syrian shores on a permanent basis" and they have continued their buildup of naval power since that time.  The Russian navy currently has 16 ships in the Mediterranean Sea and Russian General Valery Gerasimov plans to rotate Russian navy ships out and keep a permanent presence of 12 Russian ships.

Israel, and many in the West, has given up on the hope the Obama administration would prevent the use of chemical agents by the Assad regime.  As we all remember, President Obama warned (August 2012) of 'enormous consequences' if the Assad regime engaged in chemical warfare.  The Syrian dictator has crossed Obama's red line multiple times since that warning in order to test Obama's "that would change my calculus" threat.

Obama has been exposed as a paper-tiger for failing to back up his threat militarily and the Russians and the Assad regime have exploited this fact.  The Russians are convinced the West will eventually intervene in the Syrian conflict much like they did in the Libyan civil-war and they are deploying as many military assets as possible to prevent that from occurring.

The Russians also fear the Israelis may be forced to take military action that could sway the outcome of the conflict, which is why the Russians want their crack troops on the Golan border.  It is interesting to note, the Russians want to equip their 'peacekeeping' force with MI-24 combat helicopters and I'm certain this is to intimidate the Israelis first and the Syrian rebels second.

It has been reported today that Obama continues to dither on his decision to arm the Syrian rebels and Secretary of State John Kerry has even canceled a Mideast trip to tackle the subject.  By the time Obama decides to act, the Syrian war will be ancient history and the Russians will have a large military presence in that region of the world.  A large Russian military presence in Syria not only helps prop-up the Assad regime, it may also be designed to discourage an attack on the Iranian nuclear infrastructure, either by the Israelis or the Americans.  But that's a story for another day.                                        

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Chrysler Refuses NHTSA Request to Recall 2.7M Jeeps---Fire Risk

Chrysler is refusing an NHTSA request to recall 2.7 million Jeep SUVs for a fire risk.  I have been a big fan of Jeep over the years, but I'm beginning to think they don't care about their customers safety.  The seat bracket issue is potentially dangerous and the fire risk with the Grand Cherokee's is dangerous as well, but Chrysler/Jeep doesn't seem to care.  I guess it's all about the money to the Chrysler people.  I'm sad to say I may never buy another Chrysler product ever again...... 

Chrysler/Jeep has refused to recall the 1999-2004 model Grand Cherokees with driver seat problems.  These particular Jeeps have a potentially dangerous driver seat bracket defect.  The 1999-2004 model Grand Cherokees have a defect on the drivers seat that could spell disaster for the driver during auto an crash.  If the drivers seat breaks loose from the floor during an impact or rollover, the driver could easily be thrown from the vehicle while still strapped in thier seat .

I recently posted a message on Chrysler's Facebook page expressing my surprise that a defect such as this didn't warrant a recall.  To Chrysler's credit, their Facebook representative contacted me within minutes saying that she would forward my issue to Chrysler's corporate office.  A man named Michael contacted me and said that if I took my Jeep into the local dealership and they found the seat bracket to be defective, Chrysler would help me out with repairs.

Michael made sure to state that if my seat bracket wasn't found to be defective I would be responsible for the $90.00 service fee and whatever repairs were performed.  Not once did he ask or say that if I tried to fix my seat, any responsibility on their part would be null and void. Before I had contact with Chrysler, I had tried to wire the seat to the floor bracket (a little Southern engineering) to keep the drivers seat from falling into the back seat where my daughter sits.  If Michael or the dealership service guy would have asked me as to whether the seat had been worked on, I would have gladly volunteered that information and avoided the $90.00 service fee.

I have done a lot of research to see how widespread this defect is and I was overwhelmed by the number of complaints that are out there on the web.  There is even a website dedicated to the Chrysler seat defect because the problem is so widespread.  Another problem with Jeep Grand Cherokee seats is that they can catch on fire.  Chrysler did recall the Jeeps with this defect, but they have refused to recall an equally dangerous defect with the seat bracket.

I will post all the information that I can find in regards to the seat bracket defects so you will have overwhelming evidence to present to Chrysler in case you try to hold them responsible for repairs.  When they know you have this information they might be more likely to help you.  Just make sure you don't try to make a temporary repair to your seat because Chrysler will just kick you to the curb.

The 1999-2004 Jeep Grand Cherokee seat track has a weak point on the rear scissor assembly. When you start to notice a wobble or click it means one of the tiny connecting pieces has broken. Eventually the other side will also break allowing you to lift the entire seat up. Here are some pictures showing this break.

What follows are just some of the complaints found on the web in regards to the Jeep Grand Cherokee seat defects.  More information will be posted in the weeks that follow.  Please contact me if you would like Micheal's direct phone number to complain about your defective Jeep. 

1999 Jeep Grand Cherokee Seat Complaints

1    Complaint Number: 10500095 Incident Date: January 1, 2004  Date Added to File: February 26, 2013

Description of the Complaint:

The driver side front seat track on this vehicle have failed 5 times since 2004. The first track was repaired twice. Finally in 2008 I purchased a brand new track for over $500 at park jeep in burnsville, mn. That one lasted 3 years and failed and it was repaired once. 6 months ago it final failed again and my driver seat became a rocking chair for the 5th time. I replaced that one with a used one I found and am just waiting for that one to come apart.

2     Complaint Number: 10461010 Incident Date: June 1, 2012      Date Added to File: June 8, 2012

Description of the Complaint:

While driving, the drivers seat had something break underneath it causing the seat to become more of a rocking chair, wobbling back and forth and to the side. My 19 year old son was driving at the time, and thank goodness he was preparing to stop at a stop sign and he almost was thrown backwards. Now this vehicle is undriveable. Have called around to jeep dealers and found out that it is the power seat adjuster which needs replacing. Mopar has discontinued this part and it is not available. I have seen on other complaints the same thing has happened to many others. We need some kind of satisfaction on this obviously unsafe part.

3          Complaint Number: 10447288 Incident Date: January 1, 2005  Date Added to File: February 9, 2012

Description of the Complaint:

The drivers seat frame has broken from regular use. Apparently the steel used is not the correct strength for the normal use of the seat. Repairs will further weaken the structural integrity of the seat. Manufacturer claims it is not covered under warranted.

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4          Complaint Number: 10437805 Incident Date: November 30, 2011       Date Added to File: November 30, 2011

Description of the Complaint:

Drivers seat is broke, cant find a replacement, salvage yard said this is a common problem for jeeps.

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5          Complaint Number: 10435195 Incident Date: November 3, 2011         Date Added to File: November 10, 2011

Description of the Complaint:

On a recent day-long trip, the electric seat heater on driver's side overheated, causing a 4" diameter badly blistered burn on the back of my leg. A recall for this defect was issued on 4/7/2009 for 2001-2004 models (NHTSA campaign number: 09v117000 ), but I was not able to find one for the 1999 grand cherokee limited. The local dealer (lithia in grants pass, or) requested I submit this so he can make the proper repairs free of charge as specified for the 2001-2004 models.

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6          Complaint Number: 10425812 Incident Date: December 1, 2010         Date Added to File: September 16, 2011

Description of the Complaint:

While parked, I leaned back in my seat and the plate that connects to the floor broke. If I were in an accident and the same had happened, a lot of good a seat belt would have done.

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7          Complaint Number: 10409303 Incident Date: August 17, 2007 Date Added to File: June 29, 2011

Description of the Complaint:

The contact owns a 1999 jeep grand cherokee. The contact stated the front driver side seat partially detached from the frame, which caused a rocking motion when driving. The vehicle was taken an independent mechanic where the seat bracket was welded to the frame. Four months later, the failure recurred and the vehicle was not repaired. The manufacturer was not made aware of the problem. The approximate failure was 140,000.

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8          Complaint Number: 10390140 Incident Date: March 1, 2010   Date Added to File: March 14, 2011

Description of the Complaint:

No event triggered my seat failure, the seat track (frame) broke and the seat is behaving like a rocking chair. It hurts my back to drive and is very unsafe. This is my driver's front seat that is broken. I did nothing to cause it to break. I cannot find another seat anywhere without having to order a new one through the dealer, which I've been quoted up to $1,500. This is outrageous, a seat breaking in normal driving conditions at 70,000 miles, and I'm the original owner and drive normally, and have had no accidents impacting my seat that broke abruptly. It's a power seat, laredo model, code fll5. This is a seriously defective and unsafe product, and I will never buy another jeep again.

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9          Complaint Number: 10384131 Incident Date: February 22, 2011         Date Added to File: February 23, 2011

Description of the Complaint:

I own a 1999 jeep grand cherokee I have had the driver seat welded 3 to 4 times since 2005. Now the seat and brackets are so bad drivers seat snapped near the top and rear the bracket. I thank the powers that I wasn't driving in traffic when it happened..... I think jeep and the chrysler corp should replace my and all of these brackets in all jeeps before someone dies as a result of the incident.

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10        Complaint Number: 10382215 Incident Date: February 9, 2011           Date Added to File: February 9, 2011

Description of the Complaint:

The front left and rear right brackets on the drivers side seat have shear completely in half.

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11        Complaint Number: 10379717 Incident Date: January 3, 2011  Date Added to File: January 31, 2011

Description of the Complaint:

The contact owns a 1999 jeep grand cherokee laredo. The contact stated that the driver seat rear bracket was broken. The vehicle was taken to an authorized dealer who offered no assistance. The contact called the manufacturer who also offered no assistance. The failure mileage was 156,000.

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12        Complaint Number: 10379767 Incident Date: January 15, 2011            Date Added to File: January 31, 2011

Description of the Complaint:

Driver side seat frame snapped in front right corners. This is a 1999 jeep grand cherokee. I have not been able to find a replacement frame.It is a safety issue to have the sea snapped under normal use... I have read there are multiple complaints of this regard... Please let me know if ever there is a recall.

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13        Complaint Number: 10378839 Incident Date: January 19, 2011            Date Added to File: January 26, 2011

Description of the Complaint:

My drivers seat has broken down and become very uncomfortable, and the passenger side makes a clunk noise when someone sits in it during breaking and acceleration this is. One of the many things to have broken on this seat. Very poor quality!

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14        Complaint Number: 10375047 Incident Date: October 20, 2010          Date Added to File: January 7, 2011

Description of the Complaint:

Two complaints-(1) at approximately 120,000 miles the driver's front seat bracket broke and began leaning the seat backwards. After another 8,000 miles the bracket completely broke. It was welded by a professional welder and replaced. At approximately 138,000 miles it broke again and will have to be welded again but I cannot afford to pay to have it fixed right now. I researched and found that this is a very, very common complaint and safety issue on my model-99 jeep grand cherokee. (2) at approximately 142,000 miles the air bag light began coming on and going off intermittently and now it does so frequently, especially when turning. I have been advised by a mechanic friend that it is the clockspring wires in the steering column and hat only a dealer can fix it. Like the seat problem, this is a safety issue and from my research I have found that it is a very, very common issue as well. I cannot afford to have a dealer replace the clockspring as I have been quoted upwards of $300 to do so.

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15        Complaint Number: 10363758 Incident Date: November 1, 2010         Date Added to File: November 2, 2010

Description of the Complaint:

Driver's seat brackets broke - normal use. Looking into repairs now.

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16        Complaint Number: 10361425 Incident Date: March 20, 2010 Date Added to File: October 20, 2010

Description of the Complaint:

Front right driver seat frame bolt ripped out due to breaking of seat frame. Frame split like a piece of wood.

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17        Complaint Number: 10357397 Incident Date: December 10, 2008       Date Added to File: September 24, 2010

Description of the Complaint:

Heated seat shorted out and burnt a hole through seat foam.

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18        Complaint Number: 10357425 Incident Date: August 12, 2010 Date Added to File: September 24, 2010

Description of the Complaint:

I have a 1999 grand jeep cherokee. My front driver seat is broken as well. I've owned many cars in my life, and I've never had a broken seat. I should be a recall on the 1999 jeeps. It's up there with having a working air bag. No one should have to pay to have their driver seat fix, when that should be one thing they shouldn't have to worry about. It's happening to a lot of grand jeep cherokees. I hope they do a recall, they do not want to be like toyota.

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19        Complaint Number: 10356091 Incident Date: August 20, 2010 Date Added to File: September 17, 2010

Description of the Complaint:

Driver side seat frame snapped in two opposite corners. This is a 1999 jeep grand cherokee. After further investigation I have not been able to find a replacement frame. Please if you have a recall solution I would like to know about it. There are a ton of complaints online about this issue. Making an american car company that was bailedout by our wise government, look absolutely terrible. To americans buyers.

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20        Complaint Number: 10354099 Incident Date: May 1, 2009      Date Added to File: September 7, 2010

Description of the Complaint:

Driver's seat frame is broken on 1999 jeep grand cherokee. Known issue on many of these vehicles yet chrysler refuses to acknowledge the issue.

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21        Complaint Number: 10353823 Incident Date: August 27, 2010 Date Added to File: September 3, 2010

Description of the Complaint:

Jeep grand cherokee laredo drivers side seat completely broken off of frame. Started with one side breaking several months ago, leaving seat to lean to one side and unable to adjust anymore then just completely snapped off. Drove for couple days with something wedged in the back to keep propped up until it could be looked at. Was told it is not repairable. Would have to be a costly replacement.

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22        Complaint Number: 10344927 Incident Date: July 22, 2010     Date Added to File: July 23, 2010

Description of the Complaint:

Driving down a flat straight road and I heard a metallic snap. Seat began to sway. Upon inspection, I found that the drivers side seat frame broke in two.

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23        Complaint Number: 10342992 Incident Date: July 1, 2010       Date Added to File: July 13, 2010

Description of the Complaint:

The front driver's seat of my 1999 jeep grand cherokee suddenly became loose and wobbled during driving. While the seat track and floor-level frame appear to be intact, the seat itself has become detached from the frame. Driving the suv now requires carefully maintaining balance, especially in turns.

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24        Complaint Number: 10340177 Incident Date: June 10, 2010    Date Added to File: June 26, 2010

Description of the Complaint:

I currently own a 1999 jeep grand cherokee. Over the last year I noticed a squeaking noise coming from driver's side seat. The noise became more apparent after I would hit bumps in the road or adjust my seating position. On the 10th of june I was driving my car and the front of my seat popped off of the power seat track. My seat flipped back and rested on the rear seat. I almost lost control of the vehicle before I was able to lean forward and regain my balance. The seat is still only attached by the rear pivot points. I had to lower my rear seats and push my drivers seat back until it could be stabilized. I took my car to the dealership and they stated that the entire seat needed to be replaced along with the track and that the repairs were my responsibility. Jeep obviously failed to engineer their seat tracks properly which almost caused me to lose control of my vehicle.

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25        Complaint Number: 10334539 Incident Date: June 3, 2010      Date Added to File: June 4, 2010

Description of the Complaint:

Under normal use, the hollow steel tube supporting front of driver's seat sheered completely on the side closest to the driver's side door causing the chair to move 6" - 12" up and down and sideways during normal operation.

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26        Complaint Number: 10331412 Incident Date: June 12, 2009    Date Added to File: May 20, 2010

Description of the Complaint:

My drivers seat has broken twice. Im pretty much laying down when I drive. I bought a replacement and that one broke too.

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27        Complaint Number: 10328620 Incident Date: April 23, 2010    Date Added to File: May 3, 2010

Description of the Complaint:

My 1999 jeep grand cherokee has just had it's third failure of the driver's seat frame. The first time that the seat frame broke back in 2002 it was covered under Warranty with chrysler. Chrysler replaced the seat frame with a new seat frame. It broke again in 2006. This time I had it welded and it lasted until april 2010 when it broke again! each time that this has happened I was driving the car, while accelerating, and it snapped and threw me backwards in the seat towards the rear seat area. Thankfully, I was able to control the car each time and then placed temporary supports around the seat until I could have the repair completed. I am planning to have the frame welded again this time. I am sorry that I did not report this before now. I am a very experienced driver and I am afraid to allow my young drivers in the household to drive this jeep any longer. I am the only one to drive it.

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28        Complaint Number: 10328401 Incident Date: August 1, 2009   Date Added to File: May 2, 2010

Description of the Complaint:

The brackets holding the driver's side seat have broken and causes the seat to be unstable.

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29        Complaint Number: 10327060 Incident Date: April 16, 2006    Date Added to File: April 22, 2010

Description of the Complaint:

The contact owns a 1999 jeep grand cherokee. The contact stated that while driving at approximately 60 mph, the front driver side seat suddenly detached. The vehicle had not been inspected or repaired at the time of the complaint. The failure mileage was approximately 100,000. The current mileage was approximately 140,000.

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30        Complaint Number: 10326310 Incident Date: October 13, 2009          Date Added to File: April 19, 2010

Description of the Complaint:

1999 jeep grand cherokee, track on drivers side has broken. Poor design. Seat is now unsafe.

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31        Complaint Number: 10317497 Incident Date: February 25, 2010         Date Added to File: March 7, 2010

Description of the Complaint:

The drivers seat keeps braking causing you to loose a safe drivers control while driving this is the fifth time this happen in the last 2 years and not at the welded area different places.

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32        Complaint Number: 10312020 Incident Date: September 15, 2009       Date Added to File: February 19, 2010

Description of the Complaint:

The seat bracket on my 1999 jeep grand cherokee broke while I was driving causing the seat to "float" and move up and down on that corner. I pulled over and looked under the seat to find a break on a piece of flat steel that is used to raise the seat up and down with the electric motors. There was no crash or other outside influence causing the seat to break. It is unsafe to drive because the driver is not secure while making turns. I think it is very dangerous if I was to be in a crash! the metal seems very thin on these areas where the electric seat adjust has to "scissor lift" up and down. I drive a lot across two states to pick up my children - so I had someone weld the seat bracket back together. It held for about 3 months and now it is broke again. If the seat brackets are this weak, how will it hold together in a crash??? please help me and others. I have heard of one other person with a similar problem on a 2000 jeep cherokee (not "grand").

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33        Complaint Number: 10298809 Incident Date: January 2, 2010  Date Added to File: January 9, 2010

Description of the Complaint:

1999 jeep grand cherokee laredo 4x4; driver side seat housing metal brackets broke. Very common issue with this model. And extremely dangerous safety issue.

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34        Complaint Number: 10298552 Incident Date: January 5, 2010  Date Added to File: January 7, 2010

Description of the Complaint:

My 1999 jeep grand cherokee front driver's seat has broken in two spots. Front left weld and rear right weld. I am extremely fortunate that the "break" of the weld did not happen while I was driving at a "normal rate of speed", if it did, a severe and tragic accident could have occurred. The main reason I am writing to you is the fact, during my research for a "fix" or replacement seat, I stumbled across a few websites with consumers, like myself, inquiring why this happened. We are not talking about a handful, we are talking over a thousand entries of the same issue happening to other consumers. And this is more than likely the tip of the ice berg since many, many folks would never post to a blog or even use the internet as a platform for complaint. Jeep chrysler should be responsible for their poor quality. What will it take for the powers to be to do the right thing by the consumer. Accidental death due to a car accident caused by poor workmanship. Please advise. By the comments I have reviewed, this is a case of poor quality and second class workmanship of the welds/frame of the seats in these vehicles.

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35        Complaint Number: 10297580 Incident Date: December 30, 2009       Date Added to File: December 30, 2009

Description of the Complaint:

1. Normal wear and tear lead to the failure of the driver seat anchoring. 2. The rear anchoring of the driver seat buckled under normal conditions while driving. The metal broke at two locations causing the seat to wobble severely making driving safely impossible. 3. According to jeep, the entire seat must be replaced at my expense. Reinforcement welding could repair the problem and prevent future failure of the driver seat during normal operation.

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36        Complaint Number: 10296686 Incident Date: November 1, 2009         Date Added to File: December 22, 2009

Description of the Complaint:

The left front bracket on my driver's seat broke. The seat now wobbles, and is extremely dangerous to drive. It is a 1999 jeep grand cherokee. There was no mistreating of the vehicle, the bracket broke under normal use. There have been multiple complaints of this exact same problem on these vehicles. Someone may be seriously injured or killed if this issue is not addressed.

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37        Complaint Number: 10294992 Incident Date: March 20, 2007 Date Added to File: December 8, 2009

Description of the Complaint:

Heated seat shorted and burnt a hole in seat cushion and under side of seat cover.

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38        Complaint Number: 10293896 Incident Date: November 28, 2009       Date Added to File: November 29, 2009

Description of the Complaint:

I am facing another broken seat bracket on a 1999 jeep grand cherokee. This is the second broken bracket I have had on the same seat in less than 4 years. The last time I replaced it, the part cost $170. Now I'm told it will cost me over $300. And that's just the cost for the part--it doesn't include labor. This part being broken results in my vehicle being unsafe to drive. If I were to be in an accident, I seriously doubt that my seat would keep me safely within the seat. I hate even to think what could happen, but if I'm traveling at 70 m.P.H. And I am hit, the momentum of my adult body would not be protected by this faulty seat design. It needs to be remedied by the manufacturer, chrysler corporation.

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39        Complaint Number: 10284839 Incident Date: January 12, 2009            Date Added to File: September 22, 2009

Description of the Complaint:

I have a 1999 jeep grand cherokee and the drivers side front seat bracket is cracked making the seat lopsided and poorly attached in the case of an accident. I have never owned a car where the seat has broken in 35 years of car ownership.

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40        Complaint Number: 10280891 Incident Date: June 18, 2006    Date Added to File: August 18, 2009

Description of the Complaint:

Drivers side seat bolts have pulled through the seat frame that holds it to the car. Failure occurred 3 years ago. Cost for new frame and installing was $850. So we keep the back seat folded forward so the front seat, in the 'furtherest back' position, rests against the back seat and we have wire twisted to hold the seat in place as best as possible. We were told since it was out of warranty, chyrsler would not fix it, even though in our mechanic's opinion it is obviously a flaw structure of the seat and not something that should have happened with such low mileage. Vehicle was purchased new and original driver is only driver (fortunately he is long legged) and since the failure it is only driven to and from work (20 miles a day). Current mileage is 68,798.

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41        Complaint Number: 10277573 Incident Date: May 13, 2009    Date Added to File: July 21, 2009

Description of the Complaint:

My driver seat on my 1999 jeep grand cherokee laredo has broken off of the bracket, it is like sitting in a rocking chair, if I lean to far back it will put me in the back seat. I have had it welded back together once before, but that didn't last long.

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42        Complaint Number: 10276954 Incident Date: June 6, 2009      Date Added to File: July 16, 2009

Description of the Complaint:

The contact owns a 1999 jeep grand cherokee. While driving 60 mph, the contact noticed that the driver's seat was wobbling. He noticed that the bracket failed, which holds the seat in place. The vehicle was taken to a local repair shop and the mechanic stated that the seat bracket failed. The seat was not repaired. The repair would cost $150. The manufacturer stated that no compensation would be provided because the vehicle was not under warranty. The failure mileage was 101,000 and current mileage was 102,000.

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43        Complaint Number: 10276204 Incident Date: March 18, 2008 Date Added to File: July 9, 2009

Description of the Complaint:

1999 jeep grand cherokee laredo front driver seat broken off...Metal cleanly broke....Cannot find another seat to replace it....Happened last year while driving.

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44        Complaint Number: 10275374 Incident Date: May 11, 2005    Date Added to File: June 30, 2009

Description of the Complaint:

The frame of the seat in my 1999 jeep grand cherokee laredo has broken, along with the carriage that the frame sits on--in 2 different spots. There was no crash, or trauma of any kind delivered to the seat. The failure of the seats carriage and frame cause me to pitch and yaw rather wildly when I make turns even at low speeds. I am worried that the added stressed placed on the remaining contact points betweent he carriage and the frame will cause them to break as well.

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45        Complaint Number: 10261900 Incident Date: February 1, 2005           Date Added to File: March 15, 2009

Description of the Complaint:

Drivers seat, left side support rail failure. Rail tore and bolt broke through metal. Seat rail was replaced after failure.

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46        Complaint Number: 10260222 Incident Date: February 1, 2008           Date Added to File: February 27, 2009

Description of the Complaint:

The contact owns a 1999 jeep grand cherokee. The contact stated that the front driver's side seat frame failed. When he sat down in the driver's seat, it immediately reclined backwards. He believes the failure is due to poor design and has not taken the vehicle to a dealer. Through online research, the contact found numerous complaints regarding the same failure he was experiencing. The failure mileage was 100,000 and current mileage was 137,000.

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47        Complaint Number: 10259085 Incident Date: June 21, 2008    Date Added to File: February 17, 2009

Description of the Complaint:

My driver's seat (back and frame) broke and I have come to find that this is a problem that many jeep owners have.

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48        Complaint Number: 10257555 Incident Date: January 5, 2009  Date Added to File: February 5, 2009

Description of the Complaint:

Driver side seat track for 1999 power seats has broken, I seen several reports of this happening to jeeps, for some reason they are made of garbage, the metal track just snaps and it can not be that i8 am heavy set as I only weigh 155 lbs. Why have a seat belt on if the seat it self is not bolted to floor as the track is broken?

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49        Complaint Number: 10244670 Incident Date: October 7, 2008            Date Added to File: October 7, 2008

Description of the Complaint:

The contact owns a 1999 jeep grand cherokee. While attempting to come to a stop, the contact noticed that the driver's seat bracket had detached from the base of the seat. Prior to the failure, the contact noticed that the driver's seat was gradually becoming loose. The vehicle has not been diagnosed by the dealer. The current and failure mileages were 149,067.

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50        Complaint Number: 10236570 Incident Date: April 1, 2008      Date Added to File: July 31, 2008

Description of the Complaint:

The contact owns a 1999 jeep grand cherokee. While driving 5-10 mph, the driver's side power seat has movable metal that connects and broke on his vehicle. The front driver's side seat did not have any connection to the actual vehicle. The dealer stated that the entire seat track would have to be replaced at an estimated cost of $550. The failure mileage was 155,000 and current mileage is 174,000.

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51        Complaint Number: 10153627 Incident Date: March 19, 2006 Date Added to File: March 24, 2006

Description of the Complaint:

I have a 1999 jeep grand cherokee with aprox. 77,000 miles. I noticed the driver seat was rocking from side to side, upon further inspection. I saw 2 broken parts in the base support of the seat. This can cause instability and end with a crash. This car is too new to have a problem like this.

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52        Complaint Number: 10123712 Incident Date: May 26, 2005    Date Added to File: May 31, 2005

Description of the Complaint:

My driver side seat broke completely from the tracks. The metal holding the seat to the tracks broke completely while my wife was driving the car. Chrysler jeep says that the car is out of Warranty and now I have to pay $800 to repair at the jeep dealer.

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53        Complaint Number: 10081059 Incident Date: November 20, 2003       Date Added to File: July 14, 2004

Description of the Complaint:

Driver's side seat left bracket that attaches to the support to the car broke while driving. This leaves the left side of the seat lower and basically unattached to the car. Took the vehicle back the the dealer and was told because it was out of Warranty they would fix it for parts and labor. Brought up the potential danger and asked if there was a recall for this and was told no.

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54        Complaint Number: 10080654 Incident Date: July 9, 2004       Date Added to File: July 9, 2004

Description of the Complaint:

The drivers seat left front corner has broken due to thin metal used to manufacture this part..Shoud be a recall on this as it could cause a loss of control situation if it breaks while driving vehicle.

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55        Complaint Number: 10072925 Incident Date: May 16, 2004    Date Added to File: May 20, 2004

Description of the Complaint:

The driver's side seat has failed twice; the first time 2 years ago, when the bolts holding the seat the the frame broke, causing the seat to "float in the seat railing, and again this week, where the frame holding the seat broke. In both cases, I believe this could lead to an significant increase in injury, should the vehicle get into an accident. When I spoke with both the dealership & chrysler, they said as the vehicle was out of warranty, they would do nothing about it. When I brought up the potential danger, they wanted me to submit my bills for review, documentation they can get from the dealership.

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56        Complaint Number: 10055235 Incident Date: January 14, 2004            Date Added to File: January 16, 2004

Description of the Complaint:

The driver side seat front left support broke while driving. This caused the seat front corner to lower. The seat is mobile. The cause of the failure is yet to be determined.

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57        Complaint Number: 10008008 Incident Date: August 1, 2002   Date Added to File: February 24, 2003

Description of the Complaint:

Drivers seat track mechanism on lt. Front corner, snapped, causing the seat to become loose and not secure

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58        Complaint Number: 8015082   Incident Date: July 29, 2002     Date Added to File: July 30, 2002

Description of the Complaint:

While driving at 25 mph, the drivers upper lower seat frame, snapped off. Manufacturer was notified.

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59        Complaint Number: 764174     Incident Date: October 1, 1999            Date Added to File: July 17, 2002

Description of the Complaint:

Drivers seat breaks loose, door stop cracks, drive line whine over 40 mph.

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60        Complaint Number: 760452     Incident Date: March 25, 2002 Date Added to File: April 15, 2002

Description of the Complaint:

Noticed that the seat felt like it wobbled but could not readily detect problem. After problem appeared to worsen I made a thorough check. I found that at the front left corner of the drivers seat the metal had failed around the point of attachement to the floor/chassis. This left the seat basically unattached at this point. I plan on contacting the original dealership today to determine repair process.

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61        Complaint Number: 8002366   Incident Date: December 10, 2001       Date Added to File: January 17, 2002

Description of the Complaint:

While driving seat began to wobble and rock. Dealer has inspected vehicle and stated that the pedestal and seat tracks were fatigued and split. Please provide further details.

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62        Complaint Number: 8001408   Incident Date: December 10, 2001       Date Added to File: January 3, 2002

Description of the Complaint:

Consumer was backing vehicle out of driveway traveling 5mph when driver's seat broke loose. Dealer was contacted for replacement seat/ pedestal and metal tracks. Please provide further details.

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63        Complaint Number: 898036     Incident Date: September 19, 2001       Date Added to File: October 19, 2001

Description of the Complaint:

Driver's side seat frame that supports seat broke. Consumer took vehicle to dealer, and they said it was not under warranty. Consumer felt this was a manufacturer's defect.

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64        Complaint Number: 889951     Incident Date: n/a          Date Added to File: June 7, 2001

Description of the Complaint:

Driver seat has became loose for 3rd time. Dealer keeps replacing seat rail with same design part, but defect keeps reoccurring. Please provide further infomation.

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65        Complaint Number: 743377     Incident Date: February 12, 2001         Date Added to File: April 9, 2001

Description of the Complaint:

Seat is loose and rocks, taken to dealer once for repair.

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2000 Jeep Grand Cherokee Seat Complaints

1          Complaint Number: 10512003 Incident Date: May 14, 2013    Date Added to File: May 14, 2013

Description of the Complaint:

The front seat bracket has broken along with many others. This issue needs to be recalled before there is a fatality.

2          Complaint Number: 10491502 Incident Date: January 1, 2013  Date Added to File: January 5, 2013

Description of the Complaint:

Driver's seat front outboard attach point failed during normal use. The failure was in the frame of the seat base where it attaches to the seat adjustment track. This is a manual adjust seat. I am original owner and of average build. Vehicle has never been involved in a collision, abused in any way, and has been maintained in excellent condition. I conducted my own informal investigation. The seat base frame where it attaches to the seat track is a light weight sheet metal stamping. The holes in the stamping that accept the seat track attachment studs are significantly oversize compared with the size of the stud. The seat track stud is fastened to the seat base with a bare nut that is only slightly larger than the hole diameter. This results in the nut bearing down on a very small surface area of the sheet metal. High stress is created at these points, especially if the nut is not exactly centered on the oversize hole. Also, the front attach points are several inches to the rear of the front edge of the seat frame, further increasing forces on these points for any rearward force on the upper seat back. Over time during normal use, this resulted in stress cracking and subsequent fatigue failure of the sheet metal. During a high impact event such as a rear-end collision, this could cause sudden failure of the seat attach points, resulting in loss of control of the vehicle, injury to the front seat occupant, and injury to anyone seated in the rear seat behind the front seat occupant. A simple flat washer or other reinforcement of the holes in the seat base sheet metal could prevent this mode of failure. I recommend that any vehicle equipped with seats of this design have the seats inspected for cracks in the sheet metal base, repaired or replaced if necessary, and have the seat attachment points reinforced with heavy washers.

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3          Complaint Number: 10489227 Incident Date: December 18, 2012       Date Added to File: December 19, 2012

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. The contact stated that the driver's side seat connection was fractured. The contact discovered the failure once he sat in the seat and discovered a portion of metal was fractured. The vehicle was not taken to the dealer. The manufacturer was not notified. The failure mileage was 153,000.

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4          Complaint Number: 10465136 Incident Date: December 15, 2011       Date Added to File: July 10, 2012

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. While parked, the contact noticed that the front drivers seat began to wobble from side to side and from front to back. The vehicle was taken to the dealer for a diagnostic test. The technician stated that the seat frame would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 150,000.

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5          Complaint Number: 10448414 Incident Date: February 8, 2011           Date Added to File: February 18, 2012

Description of the Complaint:

The motors on the front seats were broken when I bought it, and I noticed that the driver's seat seemed wobbly. Shortly after purchasing the jeep the driver's seat brackets got worse, shifting when I got in and recently broke through. After the bracket broke, the airbag warning light began going off when I go around a corner or curve and the seat shifts. Began researching and found this was a common problem with many thousands of complaints. I've left instructions with my family to sue jeep if I die or get seriously injured in an accident because I can't afford to buy a different car and can't sell this jeep with a broken front seat.

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6          Complaint Number: 10445197 Incident Date: January 12, 2005            Date Added to File: January 25, 2012

Description of the Complaint:

The seat frame on the driver's seat broke, causing the seat to wobble precariously while driving. I had it welded, but it subsequently broke in another place. Based on internet research, I repaired that break with a bolt and nut. Subsequently, the frame broke in another place. I attempted another repair, with poor results. It has now broken again, in a fourth place. The seat frame is made of rather thin steel, not as thick as that of a good cooking pot. The seat has not been abused or misused in any way, and I find by internet research that this is a common problem. My mechanic described the seat frame as being "made from a soup can." this is a very dangerous situation, and I hesitate to replace it with a (quite expensive) used replacement, as I fear it will only break again.

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7          Complaint Number: 10443583 Incident Date: January 4, 2010  Date Added to File: January 12, 2012

Description of the Complaint:

Drivers side seat bracket at base of seat broke, the seat is no longer stable, if involved in an accident the seat and seatbelt combination could prove more dangerous than the accident itself, if the bracket breaks all the way while driving this could cause a major accident!! I am just learning that this is a common problem. This needs a recall, very dangerous!!!

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8          Complaint Number: 10443214 Incident Date: January 3, 2012  Date Added to File: January 9, 2012

Description of the Complaint:

The right fwd seat track mount has broken its welds. The demographics of my family are all normal weight 195 and under and the vehicle is used mainly for on road trips and barely ever travels off road. During a internet search for a replacement seat track that yielded no results and a dealer visit with a quote of 400 dollar fix. I have lost any respect for the manufacturer that seems to cut corners where they can put the general public in danger by the use of their product.

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9          Complaint Number: 10442665 Incident Date: January 1, 2006  Date Added to File: January 6, 2012

Description of the Complaint:

The driver's seat bracket or mount is broken and the seat is set facing slightly toward the left pillar. In investigating this situation we found that bracket failure is a very common occurrence for this model. This is a hazardous condition and warrants a recall due to its frequency. This is my wife's vehicle and she is unsure about when the failure first occurred.

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10        Complaint Number: 10442529 Incident Date: July 13, 2011     Date Added to File: January 5, 2012

Description of the Complaint:

While driving my jeep grand cherokee the drivers front seat began to rock. When I got home I checked the seat and found that the metal frame had cracked in three places. I did some temporary repairs which did not last very long. I then did some research and found that many other jeep owners had the same problem. This problem is a safety hazard, and is a dangerous. Any help you could give me with this problem would be appreciated. I feel that chrysler should do a recall for this problem.

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11        Complaint Number: 10439101 Incident Date: October 19, 2005          Date Added to File: December 8, 2011

Description of the Complaint:

The bracket under the seat snapped in a few different places, it looks like it was bad welding. I found online that many people had the same problem. I have tried to weld it back into place, but it only breaks again and again. It makes my seat very uncomfortable and it used to squeak, but I found a way to fix the squeak on my own. The whole seat moves forward because the back is not attached at all, very unsafe.

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12        Complaint Number: 10435070 Incident Date: July 12, 2011     Date Added to File: November 9, 2011

Description of the Complaint:

Driver's seat frame is broken, not due to abuse or any use outside of normal use.

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13        Complaint Number: 10434293 Incident Date: November 1, 2011         Date Added to File: November 4, 2011

Description of the Complaint:

The frame on the drivers seat on my 2000 jeep grand cherokee snapped in half which needs replace or welded.. I feel it is unsafe to drive.

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14        Complaint Number: 10430894 Incident Date: October 15, 2011          Date Added to File: October 19, 2011

Description of the Complaint:

Front bracket holding driver's seat broke. Front driver's seat now rocks from front left corner to rear right corner. Driver's seat is unstable.

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15        Complaint Number: 10425234 Incident Date: June 17, 2010    Date Added to File: September 13, 2011

Description of the Complaint:

This vehicle did much like the previous owner's complaint's with the driver's seat. I had pulled in to a parking space and the seat just collapsed. I'm fortunate that I wasn't driving but trying to park. Why haven't NHTSA entered a recall on this??? I'm trying to get the seat welded as I can't afford to buy another seat or another vehicle. This is a very dangerous situation that needs to be addressed. As long as I've owned cars I've never experienced any seat just breaking apart like this one did. Someone will get killed if this happens while driving. The frame shouldn't give way like this. It must be failure on the type of steel that is being used on the frames.

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16        Complaint Number: 10425126 Incident Date: July 15, 2011     Date Added to File: September 12, 2011

Description of the Complaint:

The drivers side seat brackets that hold the seat in place have given way. The seat now rocks side to side & front to back. It needs some serious repair. This is not something that should happen due to normal wear and tear, but it did. I hope nothing worse happens to the seat as I try to find some way to repair it. Almost 3,000 people on one website alone have reported having problems with the drivers side seat brackets on jeep grand cherokees. (http://vlane.Com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep) there really should be a safety recall regarding this faulting design & manufacturing. It is only a matter of time before someone is killed driving at high speed only to hit a bump in the road & have their seat completely break apart from the brackets & end up looking at the ceiling of the vehicle after the seat falls backwards.

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17        Complaint Number: 10415323 Incident Date: July 20, 2011     Date Added to File: July 27, 2011

Description of the Complaint:

Driver seat broken rail. Seat started sqeaking then fell apart completely.

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18        Complaint Number: 10408922 Incident Date: December 12, 2010       Date Added to File: June 26, 2011

Description of the Complaint:

Own a 2000 jeep grand cherokee laredo and front drivers seat carriage has broken due to a poor design. Started squeaking and poorly built metal frame will crack and come loose from foundation leaving you looking at the overhead while taking off from a green light. Very dangerous! does someone need to die before jeep notices this is a factory problem and issue a recall for this potentially life and death issue?

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19        Complaint Number: 10408937 Incident Date: June 19, 2011    Date Added to File: June 26, 2011

Description of the Complaint:

2000 jeep grand cherokee, blend doors, and drivers seat.

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20        Complaint Number: 10407589 Incident Date: June 5, 2009      Date Added to File: June 20, 2011

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee limited. The contact stated that the front driver seat would continuously fail and would move independently while the vehicle was in motion. The brackets for the seat were replaced four times by an independent mechanic who advised the contact that the failure continuously recurred due to the weakness of the metal. The failure mileage was 85,000 and the current mileage was 137,000.

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21        Complaint Number: 10406691 Incident Date: May 18, 2011    Date Added to File: June 13, 2011

Description of the Complaint:

Driver's seat mounting bracket broke on front left side causing seat to wobble.

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22        Complaint Number: 10397958 Incident Date: April 17, 2011    Date Added to File: April 26, 2011

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. The contact was driving 25 mph when the front driver seat bracket fractured. The contact referenced numerous complaints found online regarding the driver side seat bracket for his year, make and model. The manufacturer was not contacted nor was the vehicle taken to the dealer for diagnostic testing or repairs. The failure mileage was 215,000.

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23        Complaint Number: 10392974 Incident Date: January 16, 2011            Date Added to File: March 26, 2011

Description of the Complaint:

Front driver seat bracket (left side) has broken, and the back of the seat, right side is broken which makes the seat lean to the right. Tried to weld and now the front part of the bracket has completely broken off.

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24        Complaint Number: 10392201 Incident Date: March 18, 2011 Date Added to File: March 19, 2011

Description of the Complaint:

Front driver's side seat frame has cracked and is now completely separated from the floorboard. I have had it repaired once already by welding the seat back together. Clearly, with the number of complaints about this exact problem on the internet, there is in issue.

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25        Complaint Number: 10383404 Incident Date: January 20, 2011            Date Added to File: February 20, 2011

Description of the Complaint:

I was driving down the road at about 40 mph and my seat started to wobble. I stopped the vehicle and looked at the seat. The seat bracket had broken. There was no known strain on the seat and no accident. I'm still at work so I haven't been able to try and find replacement parts yet. A few months ago a coworker with the same vehicle had his seat break completely and he ended up laying down in the car.

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26        Complaint Number: 10381078 Incident Date: September 17, 2010       Date Added to File: February 8, 2011

Description of the Complaint:

2000 jeep grand cherokee .. Driver and passenger seats broke from bottom brackets ... Very dangerous. My driver and passenger seats are unattached to the floor and are loose ...There are alot of complaints on this models!

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27        Complaint Number: 10380670 Incident Date: December 10, 2010       Date Added to File: February 3, 2011

Description of the Complaint:

Drivers seat frame and seat broken.

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28        Complaint Number: 10380085 Incident Date: April 12, 2009    Date Added to File: February 3, 2011

Description of the Complaint:

Driver seat frame broken. Regular driving just snapped temporary fix with a c clamp. Not safe, what good is having a seat belt on if your seat is not secure?

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29        Complaint Number: 10376740 Incident Date: May 1, 2010      Date Added to File: January 14, 2011

Description of the Complaint:

The driver's side seat in my 2000 jeep grand cherokee, got wobbly and eventually broken one side of the rails to the point where the seat has become dangerously wobbly and uncomfortable to sit in.

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30        Complaint Number: 10376594 Incident Date: December 29, 2010       Date Added to File: January 13, 2011

Description of the Complaint:

2000 jeep grand cherokee laredo , I was driving to work 80 mph on the highway and all the sudden my seat driver broke I nearly crashed I spun three times before coming to a stop...... Two days later my bothers driver seat broke. I did some research online and this is a systemic problem. I am even considering legal action. I could have died, try to explain that to my wife that I died because the driver seat broke.

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31        Complaint Number: 10375531 Incident Date: June 15, 2005    Date Added to File: January 10, 2011

Description of the Complaint:

No event caused this failure . Car has not been in accident or misused ever. The drivers seat broke free from the sliders. Metal actually ripped around bolts. Caused seat to fall backward as I was driving. Currently have seat clamped to seat bracket as I look for new ones. Jeep swears its not a big problem as it made millions of grand cherokees. Seats can't be found in junk yards and thousands of complaints online. I wonder how many have been injured or died because of accidents caused by seat failure. Guess its hard to tell as I am sure failure of seat blamed on accident most of time.

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32        Complaint Number: 10375629 Incident Date: June 1, 2008      Date Added to File: January 5, 2011

Description of the Complaint:

I have a 2000 jeep grand cherokee laredo 4x4. About a year or more ago, my front driver's seat began to "wobble"... It was only a very minuscule amount at first, but has gradually increased in severity and is now a completely broken seat. The left side of the driver's seat can completely be lifted up on its side and is fully detachable. The brackets and seat mount under the seat have broken completely and the metal is snapped. This is a very serious problem as the driver seat may completely detach sporadically during operation. Visiting a body shop at the beginning of 2010 I was told that replacing the seat would cost at least $500.00 and that the most cost efficient method would be to consider a replacement seat from the junk yard. As I began searching around for seats, I began to notice a very strange pattern: all the jeep's with my make and model from about 1999 to at least 2003 or 2004 had their front seats already missing within a matter of days upon their initial arrival to the junk yard. It was almost impossible to find a driver's seat that would fit my make and model because others around the country were. Confronted with this irony, I began to search online for remedies to my issue and to see if other consumers had faced similar problems with their jeeps. I was astonished and deeply disturbed to find their was a web page filled with comments from other consumers experiencing the same exact issue with the driver's seat and in some cases, the driver's seat had detached during vehicular operation (for example, while making right turns). These comments dated back to 2007 and majority of them, if not all, dealt with jeep grand cherokee laredos from the year 2000. This is a major problem and there is a proven track record of this seat defect. The number of cases is too large to be irony. Please advocate for a recall on behalf of consumers who are facing this.

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33        Complaint Number: 10374831 Incident Date: August 7, 2008   Date Added to File: January 5, 2011

Description of the Complaint:

2000 jeep grand cherokee driver seat frame broke. Began wobbling then cracked while I was driving the vehicle causing the seat to fall forward then backwards.

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34        Complaint Number: 10372077 Incident Date: August 1, 2010   Date Added to File: December 22, 2010

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee laredo. The contact was driving approximately 30 mph when the driver seat fractured. The vehicle was taken to a local mechanic and the mechanic referred the contact to the dealer. He then called the dealer and was advised that the driver seat would need replacing. The manufacturer was not contacted to report the failure. The vehicle was not repaired. The approximate failure mileage was 82,000 and the current mileage was 85,000.

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35        Complaint Number: 10369239 Incident Date: December 1, 2010         Date Added to File: December 5, 2010

Description of the Complaint:

Seat brackets under driver seat have broken, which causes seat to move when going around bends, getting in and out of seat. The way the bracket has broken, the seat can physically be lifted up off the floor. We removed the seat, there is only 1 of the 4 brackets not broken, so if the last one would break the seat could tip over or fall backwards or forwards. If you would go around a bend, you would either hit up against the door or against the console depending on which direction you turn. If you would have to slam on the brakes the seat would fly forward into the steering wheel. We have fixed the seat once by rewelding the brackets, and they broke again, so we now have completely replaced the seat with a seat from a different jeep. After the initial repair, it took about a year for it to break again.

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36        Complaint Number: 10366717 Incident Date: November 16, 2010       Date Added to File: November 18, 2010

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. The contact was sitting in the vehicle when he heard a noise in the drivers seat. When he started driving, the seat began wobbling out of control. When he inspected it, he noticed two cracks in the seat frame. The vehicle was not repaired. The contact called the dealer and was told that they had to repair the entire frame. The manufacturer was not been notified. The current and failure mileages were approximately 150,000.

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37        Complaint Number: 10365569 Incident Date: November 1, 2010         Date Added to File: November 13, 2010

Description of the Complaint:

Drivers seat apparently cracks, starts squeaking, wobbles and then breaks. I have taken it to be welded three times now and each time it lasts from a couple of months to a couple of years before the problem occurs again. It has now broken for the forth time. Electric seat motor also fails to lift the seat under its own power without helping by pulling the seat forward while selecting the seat forward position on the seat motor control.

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38        Complaint Number: 10365206 Incident Date: November 1, 2010         Date Added to File: November 10, 2010

Description of the Complaint:

Without any prior signs, the frame on the underside of the front seat my 2000 jeep grand cherokee broke. It appears that the metal near the bolt was weak and simply snapped. After searching online, it appears that this is a common problem. Fortunately I haven't had the problem with the seat turning into a rocking chair yet but I fear that it is inevitable. This vehicle has less than 50,000 miles on it and has never been used for anything more than normal everyday driving. I find it disgusting that the manufacturer has not done a recall on an issue that ranges for a number of model years and is instead forcing us to pay to make our cars minimally safe. When you purchase a car, you don't expect the metal in it to just break!

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39        Complaint Number: 10363763 Incident Date: September 1, 2010         Date Added to File: November 2, 2010

Description of the Complaint:

2000 jeep grand cherokee ltd. Is riddled with safety problems. Chief among them is the drivers side seat frame. Bottom part of the seat frame has busted in several places. This is a serious matter and daimler/chrysler should be held accountable. New seats are not easy to find and if you can find one the price is astronomically outrageous.

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40        Complaint Number: 10362601 Incident Date: October 19, 2010          Date Added to File: October 27, 2010

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. The contact stated while driving under normal conditions, the driver side seat frame fractured. The contact stated that the seat would feel loose for some time before fracturing. The vehicle was not inspected or repaired. The failure and current mileage was 130,000. Updated 01/13/11 the consumer believed the failure was due solely due to inadequate material used in the manufacturing of the seat frame and mount assemblies. The consumer was informed the mount was no longer available from chrysler. Updated 01/25/11.

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41        Complaint Number: 10362240 Incident Date: October 23, 2010          Date Added to File: October 25, 2010

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. While the contact was driving approximately 35 mph, approaching a traffic stop signal, the front driver seat abruptly moved in the backward position without assistance. The vehicle was driven to the side of the road and inspected. The contact stated an unknown part disengaged underneath of the seat. The vehicle resumed with caution. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000. Updated 02/03/11 the consumer stated the front driver's side seat broke. The steel bracket which attached the seat to the frame snapped and broke. Updated 03/17/11

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42        Complaint Number: 10362125 Incident Date: September 20, 2010       Date Added to File: October 24, 2010

Description of the Complaint:

The tabs that hold my driver's side seat to the track assembly on my 2000 jeep grand cherokee laredo have completely broken. The dealership quoted $500+ to fix their faulty product. The incident happened while merging onto I-75 near atlanta and I wound up laying in my back seat. I know that I am not alone in this issue as I have checked several forums and junk-yards all of whom report the it as a common occurrence. Chrysler's chosen viewpoint of not fixing a severe safety concern is unacceptable.

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43        Complaint Number: 10362085 Incident Date: October 1, 2010            Date Added to File: October 23, 2010

Description of the Complaint:

The metal frame holding the driver's seat in place broke in two places.

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44        Complaint Number: 10360938 Incident Date: October 17, 2010          Date Added to File: October 17, 2010

Description of the Complaint:

About six months ago, I heard a snap and felt the right side of my driver's seat in my 2000 jeep grand cherokee laredo become loose and wobble. Today, 10/17/ 2010, as I exited my jeep I heard another snap and discovered that the bolts connecting my seat to the vehicle had broken. The seat is completely disconnected from the vehicle. I weigh 185 lbs and have been the owner of the vehicle since august 2004. The safety issue has not yet been repaired. If there were an accident, it is possible that I along with the seat could be ejected from the vehicle.

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45        Complaint Number: 10360216 Incident Date: May 1, 2010      Date Added to File: October 13, 2010

Description of the Complaint:

Drivers seat frame is broken.

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46        Complaint Number: 10356644 Incident Date: September 20, 2010       Date Added to File: September 20, 2010

Description of the Complaint:

The bracket of my seat frame that hold on my seat of my grand cherokee laredo 2000 broke, all three of them are broken, I felt something off with the seat but never saw anything, and today the seat got out of place completely almost causing me to get into an accident, I check on the internet and there's a lot of people with the same exact problem. This is a safety concern!!

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47        Complaint Number: 10355877 Incident Date: August 10, 2010 Date Added to File: September 16, 2010

Description of the Complaint:

I have a 2000 jeep grand cherokee which I've had for about 7 years now. About 6 months ago, the bracket on my drivers side front seat broke. I replaced it and about two months later the metal seat frame on the same side broke and I'm in the process of looking for replacement. Apparently from what I've gathered online through numerous website, this is a very common problem with the jeep. Poor quality...Very unsafe.

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48        Complaint Number: 10356017 Incident Date: August 20, 2010 Date Added to File: September 16, 2010

Description of the Complaint:

A few months ago I noticed the drivers seat of my 2000 grand cherokee began to make popping noises when I would turn corners or accelerate. Just the other day when I accelerated from a stop, there was a loud pop and my drivers seat turned into a rocking chair. It tipped all the way back to the back seat nearly causing me to loose control and crash into the car in front of me. I took my jeep into the dealership and they quoted me a price of more than a thousand dollars to replace the seat bracket. I then did some research on the internet and found that there are hundreds of others that have the same problem. There is definitely a safety problem and why is there not a recall? does it take people being killed to get something done? I can not afford to put over a thousand dollars into my jeep at this time and others have had the seats welded but the welds do not hold.

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49        Complaint Number: 10355009 Incident Date: September 11, 2010       Date Added to File: September 11, 2010

Description of the Complaint:

The driver's side front seat has a rail on the top left side where the bolt will break through the rail causing the driver to loose control of the vehicle, injure themselves and others in and out of the vehicle. I have only experienced the squeaky sounds that happen just before the break. I did a search for complaints on several websites and found at least 1500 complaints on the this subject, per website. Why are we waiting for a death or injury for the dealer to fix this problem?? this problem has the potential to do so!! from the investigating I have done no one could have caused the problem but the manufacturer itself. The solution to this problem is to replace the defective rail. I will not do this at my own cost. I would encourage others to complain here and chrysler corporate.

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50        Complaint Number: 10354155 Incident Date: August 7, 2008   Date Added to File: September 7, 2010

Description of the Complaint:

Drivers seat track/bracket and bolts that bolts the seat to the unibody frame broke during normal operation.

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51        Complaint Number: 10351827 Incident Date: June 10, 2010    Date Added to File: August 25, 2010

Description of the Complaint:

I think it is ridiculous that a drivers seat can completely break from everyday use . My seat ( and hundreds, maybe thousands of others that I've seen on-line) just decided to break one day . Welds - welds- I'm a welder and I do not understand how a car - 2000 jeep grand cherokee - can be put on the market and a total failure of a drivers seat can occur . It is just inexcusable and I cant believe there was never a recall for this . I wonder how many people have been killed from this defect . I'm sure there have been many and many others severely injured because of this horrible failure . I seriously don't know of any other vehicle that this happens to . I've owned many cars and have many friends and relatives who have owned cars and not one has ever had a seat where the welds completely snapped off - just broke at all the welds - like the 2000 grand cherokee . You want proof ? go online and google search this topic and you will see hundreds of similar complaints . I was not able to re-weld this seat because the damage was so severe . I had to replace the entire seat new .... Because no junk yards or online services ( e-bay ) have any used ones available because the problem is so widespread . This is a very serious and potentially dangerous- very dangerous defect and I feel there should be a recall on this particular vehicle . I really can't believe there hasn't been one . I'm sure if you stress - tested this vehicle you would have found the defect in the first place . I'm only 185 pounds so my weight could not have caused complete breakage . I just got in the vehicle one day and the whole seat just snapped right off the frame ! how was this not discovered by jeep during testing ? I believe it was and was just overlooked because it was already in production and would have been to costly . Bottom line is this is a very dangerous vehicle because of this seat defect thank you

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52        Complaint Number: 10351879 Incident Date: August 10, 2010 Date Added to File: August 25, 2010

Description of the Complaint:

The front seat in my 2000 jeep grand cherokee had broke. The welds and bolts have broke.

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53        Complaint Number: 10351192 Incident Date: August 21, 2010 Date Added to File: August 22, 2010

Description of the Complaint:

2000 jeep grand cherokee: while making a left hand turn, the left front driver's side seat rail detached from the floor rail. The steel was weak and the bolt holding it down appears to have "ripped" right through the steel rail. Now the front left corner of the seat moves up and down about six inches. This is, hopefully, a one-time failure, but very dangerous. I haven't found a replacement yet. Thousands of people have complained about this problem. There should be a recall.

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54        Complaint Number: 10348986 Incident Date: April 10, 2010    Date Added to File: August 12, 2010

Description of the Complaint:

2000 jeep grand cherokee broken drivers seat. Frame for seat has failed in three places. I am 5'10" at 180 lbs and of average build. I am the second owner and have owned the jeep since 2004. I have taken good care of this jeep and provided regular maintenance since I purchased it. The seat frame connecting to the floor failed causing the seat to become unstable. I repaired the bracket with welding. A second failure occurred between the frame weld to the upright seat support causing the seat to recline uncontrollably. This failure occurred during operation and nearly caused an accident. The should be recalled and fixed before someone is seriously injured.

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55        Complaint Number: 10348561 Incident Date: August 9, 2010   Date Added to File: August 10, 2010

Description of the Complaint:

Driver side seat broke on 2000 jeep grand cherokee laredo. Seems to be the frame on front and rear now it wobbles.

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56        Complaint Number: 10348124 Incident Date: February 17, 2010         Date Added to File: August 9, 2010

Description of the Complaint:

The driver seat on my grand jeep cherokee 2000 just broke.

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57        Complaint Number: 10346465 Incident Date: November 10, 2009       Date Added to File: July 31, 2010

Description of the Complaint:

My jeep grand cherokee laredo seat frame is broken.

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58        Complaint Number: 10344047 Incident Date: February 10, 2008         Date Added to File: July 19, 2010

Description of the Complaint:

Front seat on 2000 jeep grand cherokee broke away from the mounting frame.

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59        Complaint Number: 10343100 Incident Date: June 14, 2009    Date Added to File: July 14, 2010

Description of the Complaint:

2000 jeep grand cherokee laredo. Front driver-side seat frame broke at the lower left front base leg. Had to be welded.

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60        Complaint Number: 10342794 Incident Date: January 4, 2010  Date Added to File: July 12, 2010

Description of the Complaint:

The weld on my set in my 2000 grand cherokee broke loose while driving. All welds are currently broken except for one. Seat has not been replaced because replacement parts are hard to find.

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61        Complaint Number: 10342459 Incident Date: July 1, 2010       Date Added to File: July 10, 2010

Description of the Complaint:

2000 jeep grand cherokee laredo. Front driver's seat started to wobble/rock and then broke. A welder friend tried to braze it back together, held for 2 days broke again. Off to junkyard to find whole new seat. Looking online this is a wide-spread problem. An obvious defect and should be recalled. Dealership wants $800-1000 to fix.

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62        Complaint Number: 10341399 Incident Date: March 10, 2008 Date Added to File: July 4, 2010

Description of the Complaint:

2000 jeep grand cherokee driver seat just normal driving the seat broke causes extreme back pain. Breaks constantly in 4 different areas first break was a bracket. Have welded the parts multiple times.

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63        Complaint Number: 10340318 Incident Date: June 21, 2010    Date Added to File: June 27, 2010

Description of the Complaint:

I own a 2000 grand cherokee laredo. The drivers side seat is broken and wobbling. I had it welded by a mechanic about a year ago and now it is completely broken off the frame and I am unable to drive it due to the extreme lack of safety. I saw many, many complaints exactly the same for this car online. When is chrysler going to be held accountable for this?

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64        Complaint Number: 10339444 Incident Date: January 6, 2009  Date Added to File: June 22, 2010

Description of the Complaint:

I sat in my drivers seat and the metal frame broke where the screw attached to the glides.

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65        Complaint Number: 10339609 Incident Date: June 21, 2010    Date Added to File: June 22, 2010

Description of the Complaint:

While braking to avoid a collision with another vehicle the mounting brackets on my driver seat broke, sending me forward into the steering wheel. At this time that problem has not been fixed although I have an appointment to have the seat looked at. The seat mountings and supports are visibly cracked in two places and the entire seat rocks back and forth.

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66        Complaint Number: 10339206 Incident Date: June 17, 2008    Date Added to File: June 20, 2010

Description of the Complaint:

2000 jeep grand cherokee laredo. Driver's seat is broken on the base/tracks. Poor design caused breakage. Very unsafe and very expensive to fix through dealerships. My dealership is closed as well, so it is difficult to find a replacement.

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67        Complaint Number: 10334781 Incident Date: May 30, 2010    Date Added to File: June 6, 2010

Description of the Complaint:

Driver's seat frame broke in several places: all four "legs" as well as cross-member in small of back. Metal snapped through completely rending the seat first wobbly, then twisted and bent, then finally completely detached from car.

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68        Complaint Number: 10331772 Incident Date: August 1, 2009   Date Added to File: May 22, 2010

Description of the Complaint:

1. Sat on drivers seat of 2000 grand cherokee laredo 2. Drivers seat frame broke. Upon inspection 4 weld points had broken and metal was fatigued. Average person weight is ~200 lbs (not excessive). 3. Re-welded frame after replacement couldn't be found at salvage yards due apparently to the same failure. We're lucky this didn't happen while driving. Plenty of forums and blogs about this same failure and I came here after finding a link on one of them to this site: http://www.Carsurvey.Org/reviews/jeep/grand_cherokee/r98227/comments/page-4/.

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69        Complaint Number: 10331202 Incident Date: May 13, 2010    Date Added to File: May 19, 2010

Description of the Complaint:

Driver seat suport broke while driving.

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70        Complaint Number: 10330157 Incident Date: May 11, 2010    Date Added to File: May 12, 2010

Description of the Complaint:

1. 2000 jeep grand cherokee laredo - drivers side front seat started to "creak". I am afraid (like thousands of others) my seat will break during driving and result in injury.

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71        Complaint Number: 10327154 Incident Date: April 16, 2010    Date Added to File: April 23, 2010

Description of the Complaint:

The driver's seat on my 2000 jeep grand cherokee started squeaking a few weeks ago, and the other day the entire seat bracket broke while I was going around a corner at speed (within the speed limit). When the seat bracket broke, the entire seat (with me in it) abruptly leaned to the side and I momentarily lost control of the vehicle and dented the side of the car on a guardrail. I have contacted a jeep dealer, and I am told this is a very common problem and the seat repair is close to $1000!! furthermore, they do not have the parts in stock and I am required to pay for the parts in advance for them to order them. This is ridiculous - the failure is a serious safety hazard, it has happened to thousands of other jeep grand cherokee owners, and I'm sure it has resulted in accidents and, possibly, loss of life. What can you do to help start the process of getting a safety recall issued?

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72        Complaint Number: 10326804 Incident Date: April 21, 2010    Date Added to File: April 21, 2010

Description of the Complaint:

Driver's side seat brackets broken. Seat not attached to seat brackets in front.

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73        Complaint Number: 10325885 Incident Date: January 10, 2010            Date Added to File: April 15, 2010

Description of the Complaint:

Driver seat keeps breaking on my 2000 jeep grand cherokee, appears to be a very common issue with this model. Repair is expensive and dealers will not help unless under warranty.

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74        Complaint Number: 10324963 Incident Date: September 28, 2009       Date Added to File: April 11, 2010

Description of the Complaint:

I own a 2000 jeep grand cherokee that I bought in august 2009, this is my second jeep of this make and model and I have had the same issue with both, my drivers seat is broke. I am a mother of 2 small kids and find this is very dangerous. I looked on line and found that many other people with the same jeep have broken seats as well. This seems to be a big issue and I feel this should be a recall on this year jeep. These seats need to be fixed.

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75        Complaint Number: 10323938 Incident Date: March 1, 2009   Date Added to File: April 6, 2010

Description of the Complaint:

Drivers seat on 2000 jeep grand cherokee laredo has broken twice and I have repaired it myself. This seems to be a common problem I find searching the internet. This happened march 2009 and april 2010.

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76        Complaint Number: 10323714 Incident Date: January 3, 2010  Date Added to File: April 5, 2010

Description of the Complaint:

The driver side seat of my 2000 jeep grand cherokee limited has broken loose from the floor in 2 spots.

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77        Complaint Number: 10323875 Incident Date: April 1, 2010      Date Added to File: April 5, 2010

Description of the Complaint:

The driver's side seat in my 2000 jeep laredo is broken. Where the seat connects to the slider it is ripped like a piece of paper.

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78        Complaint Number: 10322855 Incident Date: June 10, 2009    Date Added to File: March 30, 2010

Description of the Complaint:

My 2000 jeep grand cherokee has a broken driver's seat. I hae never had this problem before and have noticed its a big problem with alot of these cars. Very dangerous driving condition with a broken seat cause it moves off the tracking deivice.

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79        Complaint Number: 10322729 Incident Date: March 19, 2010 Date Added to File: March 29, 2010

Description of the Complaint:

2000 jeep grand cherokee. The frame underneath my driver's seat has cracked and broken causing the seat to be loose and tilted. The seat's frame bends over time and eventually began to tilt more and get more lose as the frame bent each time I sat down. Eventually the frame completely broke, which results in my driver's side front seat to be very 'wobbly,' the jeep dealership quoted this at a $700 fix, just because they used a lighter, cheaper frame to reduce vehicle weight.

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80        Complaint Number: 10322557 Incident Date: March 26, 2010 Date Added to File: March 28, 2010

Description of the Complaint:

2000 jeep grand cherokee front drivers seat mounting bracket is broken. The mounting brackets are apparently a defective design. This is a safety risk, as the seat belts are anchored by the seat.

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81        Complaint Number: 10321652 Incident Date: March 23, 2010 Date Added to File: March 23, 2010

Description of the Complaint:

Today, the mounting rails for the drivers seat have broken (the rivets pulled through the cheap metal rails). Seat is secured at two points now instead of 4, and swaying and clicking a lot. Began with clicking and squeaking about 2 months ago but couldn't see anything wrong

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82        Complaint Number: 10320115 Incident Date: July 4, 2009       Date Added to File: March 16, 2010

Description of the Complaint:

I have a 2000 jeep grand cherokee laredo. The front passenger seat has broken free from it's tracks 3 times. This is not the first repair I have had to make. The back frame of the driver seat snapped when I hit the brakes and almost broke my back. This is an outrage, as many jeep owners are experiencing the same problem. Is it going to take a death to fix a few hundred thousand dollars worth of collective defects? the government bailed them out, why not put some of that money to good use instead of chrysler execs pockets!!!

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83        Complaint Number: 10317142 Incident Date: November 20, 2009       Date Added to File: March 5, 2010

Description of the Complaint:

I have a 2000 jeep grand cherokee. Recently the front drivers seat frame broke at 2 points. I ended up losing control as I was rocked into the back seat as I was going around a curve. I did avoid hitting anything but this scared the life out of me. I never had a car that the frame holding the seat in place was so poorly made.

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84        Complaint Number: 10316282 Incident Date: November 1, 2007         Date Added to File: March 3, 2010

Description of the Complaint:

The contact owns a 2000 jeep/grand cherokee laredo/4.0l l6 mpi . He stated that the front driver's side seat was loose and over time became progressively worse. The contact took the vehicle to his mechanic where he was advised that the seat needed to be replaced before he could pass inspection. No repairs were made to the vehicle, there were no recalls and neither the manufacturer nor dealer were contacted to report the failures. The failure mileage was 100,000 and the current was 132,000.

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85        Complaint Number: 10315783 Incident Date: October 15, 2008          Date Added to File: March 2, 2010

Description of the Complaint:

The drivers seat mounts broke and the seat bracket is cracked. Also the back reclining will not adjust. I have to push it forward manually while pushing electronic button at the same time. I have to keep wood behind seat to support it, but it still rocks side to side. Every time I drive I risk falling back it's scary but too expensive to fix and even with the$1500 price tag there's waiting lists for parts. This is a real safety issue, I have read over 1000 complaints on the same issue just today.

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86        Complaint Number: 10314383 Incident Date: October 10, 2009          Date Added to File: February 25, 2010

Description of the Complaint:

Mounting bracket for driver seat broken away from mount. Seat now rocks back and forth.

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87        Complaint Number: 10310188 Incident Date: February 10, 2010         Date Added to File: February 13, 2010

Description of the Complaint:

2000 jeep grand cherokee laredo - driver's side seat has broken in 4 places...2 bolts in front have worn through the track and 2 rear brackets have simply snapped. The seat is now completely loose. The incident appears to have happened over time without my knowledge, but I recently felt a snap and my entire seat was displaced...While driving in traffic on a state highway. This is poor engineering, poor craftsmanship, and entirely unsafe.

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88        Complaint Number: 10308588 Incident Date: December 18, 2009       Date Added to File: February 10, 2010

Description of the Complaint:

Owned this jeep since I purchased it new back in 2000. A few months ago while I was driving, I leaned my body towards the drives side mirror to look at it closely and suddenly the rail on my seat snapped! my initial reaction was to catch my fall but unfortunately the only thing I was hanging onto was my steering wheel. Bad mistake, but it was more of a sudden reaction than an educated decision. I swerved with my foot on the brake not knowing what had happened. Thankfully, it occurred at night and nobody was using any of the lanes next to me on the 4 lane highway. After I pulled over to inspect what had occurred, I was shocked to see I had snapped the seat rail completely! weighing in at 170lbs, I don't consider myself to be overweight either. After looking around for a new seat rail, I discovered that there are many complaints with the same year vehicle. Defiantly should be a recall with the amount of the same, dangerous problem...

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89        Complaint Number: 10305254 Incident Date: January 28, 2010            Date Added to File: February 4, 2010

Description of the Complaint:

Front driverside seat frame has broken.

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90        Complaint Number: 10301746 Incident Date: December 7, 2008         Date Added to File: January 21, 2010

Description of the Complaint:

While driving down I-94 in detroit area, the driver seat on my 2000 jeep grand cherokee broke off from the seat track in 3 places (both rear brackets and the front left bracket. This incident caused a slight surprise and jolt during driving at 70 mph.

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91        Complaint Number: 10299504 Incident Date: October 15, 2009          Date Added to File: January 12, 2010

Description of the Complaint:

Drivers side seat broken it is broken in the back frame (poorly welded).

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92        Complaint Number: 10298748 Incident Date: January 8, 2010  Date Added to File: January 8, 2010

Description of the Complaint:

2000 jeep grand cherokee; driver seat frame has multiple cracks developed over the years. I weigh 245lb. Internet search shows this to be a common problem with jeep cherokee. Seems like a defect to me. May be it will completely far apart while I'm driving, who knows.

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93        Complaint Number: 10298184 Incident Date: August 30, 2009 Date Added to File: January 4, 2010

Description of the Complaint:

Brackets holding drivers seat to car floor cracked and eventually broke completely sending driver backwards into rear seat while moving.

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94        Complaint Number: 10296979 Incident Date: December 25, 2009       Date Added to File: December 26, 2009

Description of the Complaint:

Drivers seat breakdown in 2000 grand cherokee.

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95        Complaint Number: 10296858 Incident Date: December 14, 2009       Date Added to File: December 23, 2009

Description of the Complaint:

Seats busting off in jeep grand cherokee both sides was riding in a 2000 grand cherokee the drivers seat busted tipped back during acceleration from stop.

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96        Complaint Number: 10296489 Incident Date: December 19, 2009       Date Added to File: December 20, 2009

Description of the Complaint:

Front driver seat snapped all of a sudden and made squeaking noises and is like sitting in a rocking chair. Went to see if just a screw was loose or had fallen out but the entire metal frame had snapped. It could be very dangerous and im lucky I was not driving in traffic when this occurred.

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97        Complaint Number: 10295301 Incident Date: December 9, 2009         Date Added to File: December 10, 2009

Description of the Complaint:

The drivers side seat on my 2000 grand cherokee broke. The metal or design is faulty. At first I thought this was a unique problem, but the more I researched online, I found discussion forums with thousands of people with the same problem. I am now scared to drive this vehicle because other owners of 2000 grand cherokees have said that their seats have fully broken off while driving and have ended up in the back seat almost causing a fatal accident. My seat is only partially broken right now, it was already welded once. Please look into this matter before someone seriously gets hurt.

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98        Complaint Number: 10294142 Incident Date: November 11, 2004       Date Added to File: December 1, 2009

Description of the Complaint:

Driver seat frame continues to break causing severely hazardous driver positioning and an unsafe connection to the body of the vehicle in the case of an accident.

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99        Complaint Number: 10293136 Incident Date: November 10, 2009       Date Added to File: November 21, 2009

Description of the Complaint:

Front drivers side seat in grand cherokee laredo has snapped off the frame and become loose.

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100      Complaint Number: 10293046 Incident Date: September 10, 2009       Date Added to File: November 20, 2009

Description of the Complaint:

This is a complaint regarding my 2000 jeep grand cherokee limited. My husband noticed a wobble in the front drivers seat and within 2 days (before he could take it in) the seat became unattached just as he was driving up a steep and curvy hill. He is around 270 pounds, well below the 400 pound limit. Luckily he was going very slow as it is a steep hill through the neighborhood. He landed in the lap of my 6-year old daughter, crushing her legs against her booster seat, which cause extensive bruising. While she was not seriously or permanently hurt - this could have been much worse or fatal if it happened under different circumstances. I have spoken with the dealer and they said it has not been recalled. I then looked online and was astounded by the number of other people who have had similar problems. This needs to be addressed with chrysler before more people get injured or fatalities occur.

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101      Complaint Number: 10292943 Incident Date: September 20, 2008       Date Added to File: November 19, 2009

Description of the Complaint:

I own a 2000 jeep grand cherokee laredo and purchased it used 4 years ago. A year ago my driver's side seat began squeaking and slowly rocking back and forth. One day as I was driving 70mph on the highway, the seat simply snapped, sending me reclining into the backseat area. Luckily I was unharmed and no accident occurred. After reviewing the structure under the seat, I discovered that the metal frame had simply cracked. At $1000 to repair as quoted by a dealer, I simply cannot afford to do so and I have constructed a homemade device of 2x4's that has sufficed for the time being. However, the seat continues to rock side to side and when I go around corners I have to lean heavily against the driver's side door. Simply put, the seat is a danger to the driver of jeeps and every car on the roads around them. I love my jeep but if I had been injured or killed, they would have been completely culpable due to their failed product.

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102      Complaint Number: 10290628 Incident Date: January 15, 2007            Date Added to File: November 2, 2009

Description of the Complaint:

2000 jeep grand cherokee laredo. Drivers side seat framework has broken....Seat very wobbly, would be unsafe in an accident.

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103      Complaint Number: 10286581 Incident Date: June 26, 2009    Date Added to File: October 6, 2009

Description of the Complaint:

The front seat in my 2000 model jeep grand cherokee. I have read from a large number of owners that the same thing has happened to them.

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104      Complaint Number: 10285643 Incident Date: June 1, 2009      Date Added to File: September 29, 2009

Description of the Complaint:

The frame on the driver's seat broke through in 2 places under normal use, making it a safety hazard. Currently debating repair route.

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105      Complaint Number: 10279228 Incident Date: February 23, 2007         Date Added to File: August 3, 2009

Description of the Complaint:

1. Driving at even speed on interstate 35. 2. Front left leg of driver seat bracket snapped.

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106      Complaint Number: 10278676 Incident Date: January 1, 2005  Date Added to File: July 29, 2009

Description of the Complaint:

Have a 2000 jeep gc. Driver's seat wobbly for several years. Finally realized the track was fractured in multiple places and got a new one. In chaining out the tracks, noticed that the seat frame is also fractured in multiple places. Seat now being held on by two partially torn pieces of metal. Only driver since the day it was new. 200 lbs.

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107      Complaint Number: 10278334 Incident Date: April 2, 2009      Date Added to File: July 26, 2009

Description of the Complaint:

The drivers seat in my 2000 jeep grand cherokee became wobbly and eventually broke from the frame. When it broke, I was driving and ended up flying forward and to the right. The dealer says it is over 1000.00 to replace the seat. I currently have it secured with zip ties, but these will probably not hold the seat in place if I am in a car accident. It seems that this is a very common problem and there should be a recall.

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108      Complaint Number: 10275934 Incident Date: July 3, 2009       Date Added to File: July 7, 2009

Description of the Complaint:

2000 jeep grand cherokee laredo 6 point adjustable power driver's seat. The brackets on the left side of the power seat adjuster (the brackets that hold the top of the adjuster to the bottom) broke on july 3, 2009 under normal breaking at a traffic light. Basically the left side of the seat now just floats around. If the corresponding brackets on the right side go, the seat will be free of the vehicle and I'll be driving from the back. I was willing to write this off as a one off problem, but that's just not the case. This is such a common issue that I'm unable to find a replacement from a salvage yard. The dealer wants $800 to replace the assembly (the entire assembly must be replaced as it's not available in its individual components) which just is not possible at this point. This is a serious safety issue. If the seat were to completely break away at 75 mph (interstate speed where I am), imagine the catastrophic event that would occur. I've gotten a hold of a used 10 point adjustable driver's seat from a 2001 jeep grand cherokee and am hoping I can make it work, but at this point, the issue is not resolved. If the one from the 2001 jeep can't be made to work, I may be forced to convert it to a manual seat as the brackets for a manual seat are affordable new.

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109      Complaint Number: 10274170 Incident Date: December 18, 2008       Date Added to File: June 17, 2009

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. The contact stated that the driver's seat bracket failed. The vehicle was taken to the dealer, but the repair was too expensive. The failure mileage was 120,000.

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110      Complaint Number: 10273061 Incident Date: May 1, 2009      Date Added to File: June 8, 2009

Description of the Complaint:

The driver's seat of my 2000 jeep grand cherokee came loose, causing the seat to be pushed into the backseat while the car was being operated at a high rate of speed. The dealership refuses to acknowledge responsibility for poor construction, despite the commonality of this problem on similar jeep models.

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111      Complaint Number: 10269296 Incident Date: April 29, 2009    Date Added to File: May 18, 2009

Description of the Complaint:

Frame to driver's seat is broken. The seat is now apparently out of the track and cannot be adjusted with the temporary fix in place. Seat is now tilted at an angle, and moves when vehicle is in motion, making it an unsafe position for the driver to be in.

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112      Complaint Number: 10268189 Incident Date: March 1, 2008   Date Added to File: May 8, 2009

Description of the Complaint:

The front driver seat broke. I paid to have it repaired. I was told that the piece fixed as best as could, but that unable to repair 100%. A new seat was needed. New seats are $700 plus. Eventually the seat broke worse than first time. I have to seat erect with no back support, unable to move the seat forward or backward. I have fibromylagia and sitting in this position while driving is almost impossible, I am a single mom and do not have the money for a new set. I am at a lost at what to do.

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113      Complaint Number: 10265627 Incident Date: January 10, 2009            Date Added to File: April 16, 2009

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. While driving 50 mph, the contact noticed that the driver's seat began to wobble and then the seat brackets failed. He noticed that the seat wobbled prior to the failure, but no repairs were made at that time. The vehicle was taken to the dealer and they stated that the seat brackets and the seat failed. The repair would cost $800. No repairs have been made and the contact is in the process of notifying the manufacturer. The vin was unavailable. The failure mileage was 130,000 and current mileage was 137,000.

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114      Complaint Number: 10264929 Incident Date: March 15, 2009 Date Added to File: April 10, 2009

Description of the Complaint:

Seat bracket broke on 2000 jeep grand cherokee.

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115      Complaint Number: 10264056 Incident Date: April 3, 2008      Date Added to File: April 3, 2009

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. The contact stated that the framework failed on the driver's seat and it was hanging on by one corner. The dealer stated that they would replace the driver's seat for $600. The failure mileage was 75,000. Updated 05/15/09 updated 05/18/09.

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116      Complaint Number: 10262631 Incident Date: August 23, 2004 Date Added to File: March 21, 2009

Description of the Complaint:

I have a 2000 jeep grand cherokee laredo and I am having issues with the drivers side seat. It has broken and I have fixed it and broken again. I took it to my repair shop for welding an when they took it out they found it was only being held together by fabric. I understand that vehicle parts have a lifespan and some require that they be replaced . The frame of the drivers seat should not be one of them. I'm looking at a $400-500.00 repair that I should not be responsible for. This is a serious safety issue that should have been resolved through a recall. The price for the replacement frame is over $300.00, not counting labor. I have looked at complaints online and this issue seems to be very common. You can't even find replacement seats at salvage yards. The big three have been underegineering vehicle parts for years for the purpose of future parts and vehicle sales. This approach is a major reason they are in the mess that they are in. The government, instead of throwing more billions at them needs to hold them accountable, especially in an instance like this where me and my families safety has been compromised.

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117      Complaint Number: 10261581 Incident Date: December 31, 2008       Date Added to File: March 11, 2009

Description of the Complaint:

2000 jeep grand cherokee laredo, the front passenger seat has broken free from it's tracks. This is not an isolated incidence, many jeep owners are experiencing the same problem.

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118      Complaint Number: 10260790 Incident Date: January 1, 2009  Date Added to File: March 5, 2009

Description of the Complaint:

I have a 200 jeep grand cherokee, with a broken front seat frame.

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119      Complaint Number: 10259268 Incident Date: August 1, 2008   Date Added to File: February 18, 2009

Description of the Complaint:

The seat tracks on my 2000 jeep grand cherokee failed. The seat started to seem loose , then the metal brackets broke into, when I stepped on the gas the seat tipped backwards. It cannot be repaired and must be replaced. I just informed chrysler about the problem and of course they told me to take it to one of their service departments. They will not pay for it.

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120      Complaint Number: 10257340 Incident Date: August 1, 2008   Date Added to File: February 3, 2009

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. While driving approximately 35 mph, the contact attempted to brake and the driver seat fell backwards. He was uninjured and took the vehicle to the repair shop. The mechanic stated that the brackets failed, but they would not weld the brackets back together because they believe it will not correct the failure. The failure mileage was 120,000 and current mileage was 125,000.

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121      Complaint Number: 10253097 Incident Date: December 27, 2008       Date Added to File: December 29, 2008

Description of the Complaint:

2000 jeep grand cherokee passenger seat severely overheats. I like warmth, but this is uncomfortable to be sitting up against. As a side note, the driver side seat warmer doesn't work. The seat heats excessively every time it is on. We have not has this repaired at this time.

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122      Complaint Number: 10252678 Incident Date: October 16, 2007          Date Added to File: December 23, 2008

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. The contact stated that the driver's seat bolts, which secure the seat, have loosened or the welds have cracked. He had the seat welded back together; however, the failure recurred in a different location. The failure was repaired, but the entire seat needs to be repaired. There have been several complaints for this component. The dealer has not yet been notified. Chrysler cannot assist with this issue. The contact was very concerned about this being a safety hazard. The failure mileage was 160,000 and current mileage was 179,000.

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123      Complaint Number: 10247235 Incident Date: October 15, 2008          Date Added to File: October 30, 2008

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. While driving approximately 35 mph, the driver's side seat bracket that connects the seat to the vehicle's structure failed due to metal fatigue. The contact did not observe any fatigue prior to the failure. The failure caused a near crash and he pulled over to the side of the road. The contact noticed that the front driver's side brackets failed and caused the seat to lean towards the passenger seat. He was able to drive the vehicle to his residence at the time, but the vehicle is currently unable to be driven. The vehicle has not been taken to the dealer and the manufacturer has not been notified. The current mileage is 104,000 and failure mileage was 102,000. Updated 11/14/08. Updated 11/18/08.

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124      Complaint Number: 10246721 Incident Date: August 10, 2008 Date Added to File: October 26, 2008

Description of the Complaint:

My driver's seat on my 2000 jeep grand cherokee has broke. The metal track underneath has sheared off in several spots and the hinge to recline the seat also has began tearing. The broken metal makes it possible for the seat on my jeep to slide from side to side and to also slide forward and back. The broken metal on the hinge also digs into my side and I have to cover it with a leather glove to keep it from drawing blood. More importantly though is the fact that the seat moves and is not safe when driving, even if just driving on a city street, because it is not secure and you never know when it is going to give out and shift, causing you to stop paying attention to the road so that you can try to fix the problems with you seat. I really think that this should be repaired as I have seen many people having similar problems. In fact, in order to keep the seat from sliding back into the rear seat, I have installed my own safety features - I have place a cooler in the rear seat and the head of a sledgehammer underneath the seat to support the seat and to keep it from sliding back any further. I find this to work well as far as keeping my seat from moving, however it should not come to this.

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125      Complaint Number: 10245687 Incident Date: August 30, 2008 Date Added to File: October 16, 2008

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. When accelerating or decelerating, the seat track fails. As a result, the seat does not maintain a stable position, which increases the risk of a serious crash. The contact has not called a dealer to determine the cause of the failure. The failure and current mileages were 130,000.

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126      Complaint Number: 10239197 Incident Date: June 15, 2008    Date Added to File: August 21, 2008

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. While driving approximately 65 mph, the contact discovered that the driver's seat was not securely attached to the frame. The vehicle has not been taken to an authorized dealer for repair. The failure mileage was 150,000 and current mileage was 160,000. Updated 09/10/08. Updated 09/11/08.

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127      Complaint Number: 10238632 Incident Date: July 17, 2004     Date Added to File: August 18, 2008

Description of the Complaint:

Seat bracket snapped, front left portion of seat bracket broke, seat now tilts backward. Very dangerous to drive. Also caused backrest to become unstable. Caused severe back pain and discomfort. Port jefferson jeep refused to repair, even under warranty.

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128      Complaint Number: 10237404 Incident Date: August 1, 2008   Date Added to File: August 7, 2008

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. While the contact's husband was driving 45 mph, the driver's seat snapped off the brackets that hold the seat down. The failure caused him discomfort and could have resulted in a crash. The current mileage was 116,000 and failure mileage was 115,500.

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129      Complaint Number: 10235484 Incident Date: July 21, 2008     Date Added to File: July 23, 2008

Description of the Complaint:

I own a 2000 jeep grand cherokee, with 150,000 miles on it. While driving home from work on july 21st the outboard forward support for the driver's seat gave way. I immediately pulled over and looked the seats underside thoroughly and noticed the forward element of the seat had indeed broken between the seat itself, and the track on which the seat rides. I jarred my back making a left turn when the element of the seat gave way, and it left me wondering how a vehicle could have a seat whose support structure design allows for failure of an element critical to the safety of the driver or passenger.

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130      Complaint Number: 10213317 Incident Date: December 31, 2007       Date Added to File: December 31, 2007

Description of the Complaint:

The driver's seat of my vehicle has developed a squeak. When I took it to the dealer they were not sure if the bolts securing the seat have loosened or the welds have cracked. All I'm told is bring it in and they will tell me how much it will cost to repair it. Reading similar complaints, this seems to be common problem and should be subject to a safety recall.

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131      Complaint Number: 10210697 Incident Date: September 1, 2006         Date Added to File: December 3, 2007

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee. The brackets on the front driver seat have snapped twice, causing the seat to rock and slide frontwards and backwards. The contact took the vehicle to the dealer, but they did not explain how the brackets snapped. He believes that he will not be secured properly if a crash occurred. The current mileage was 170,000 and failure mileage was 100,000.

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132      Complaint Number: 10206811 Incident Date: August 13, 2007 Date Added to File: October 24, 2007

Description of the Complaint:

The driver's seat frame has broken on the welds and the lower frame bracket as well.

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133      Complaint Number: 10195489 Incident Date: June 15, 2007    Date Added to File: July 6, 2007

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee laredo. While idling at a red light, the contact heard a popping sound coming from the vehicle. He removed the seat and found that the welding on the right side of the rear driver seat had failed. The seat is currently crooked and he is afraid that the left side will come apart next. The manufacturer stated that because the vehicle is out of warranty, they cannot be of assistance. The current mileage is 132,296 and failure mileage was 131,800. Updated 02-01-08

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134      Complaint Number: 10195282 Incident Date: April 1, 2007      Date Added to File: July 3, 2007

Description of the Complaint:

The contact owns a 2000 jeep grand cherokee laredo. Without warning, the driver's seat came off track. The seat frame detached from the track and ripped a piece of metal underneath the seat. The failure was not caused by any forceful action. The contact stated that chrysler will not take any responsibility for the repair costs. The current mileage is 92,000 and failure mileage was 90,000. Updated 08/08/07.

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135      Complaint Number: 10170908 Incident Date: January 15, 2006            Date Added to File: October 16, 2006

Description of the Complaint:

The contact stated the locking mechanism for the front left seat failed causing the seat to slide backwards while driving 40 mph. The service dealer was notified but not the manufacturer.

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136      Complaint Number: 10170828 Incident Date: July 1, 2006       Date Added to File: October 14, 2006

Description of the Complaint:

The left side of the driver's seat became disengaged from the floor mount because a 2 1/2 " section of the metal seat frame including the mounting bolt fractured and broke away from the frame so that the 2 1/2" section and the bolt are still attached to the floor mount, but the seat is not. I requested that the manufacturer replace or repair as a safety issue, but both the dealer and the manufacturer said it was beyond the Warranty period and they could not. They failure appears to be from metal fatigue. The seat has never been subjected to unusual stress or weight. I am the only driver and weigh ~180 lbs. The car has never been in an accident that would have put additional force against the seat. The seat just stuck one day so you could not move the seat forward or back, and the seat began to squeak which apparently was due to the frame containing the mounting bolt breaking.

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137      Complaint Number: 10122176 Incident Date: February 15, 2001         Date Added to File: May 26, 2005

Description of the Complaint:

Bearings came apart on seat glide assembly.Stress on weaker parts caused assembly to fail.Replaced under warranty.One year later the same thing occured on new assembly.The metal on the entire assembly has started to crack .I am forced to purchase a new seat that may also be defective.No longer under warranty.

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138      Complaint Number: 10117713 Incident Date: December 2, 2004         Date Added to File: April 19, 2005

Description of the Complaint:

2000 grand cherokee was rear ended and the driver seat broke away from the floorboard. The consumer stated when the seat broke, the cushion raised up and threw the her backwards and caused her to loose control of the vehicle.

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139      Complaint Number: 10090954 Incident Date: January 6, 2004  Date Added to File: September 14, 2004

Description of the Complaint:

The front drivers seat frame was broken. We were told that the seat should not have failed by the dealership. If we would have gotten into an accident the driver would have gone through the windshield because the the front seat frame was broken. This part was not even covered by the extended Warranty we purchased from the dealership. We had a 100,000 mile -0- deductable warranty. We had to pay for the safety related parts that the dealership said should not have broken in the first place.

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140      Complaint Number: 10066339 Incident Date: November 19, 2003       Date Added to File: April 17, 2004

Description of the Complaint:

Broken seat frame; drivers side seat frame is broken, and will not move foward . All other functions of the power seat work. I am only 225 lbs, how can this happen.And I will not spend $900 at the dealership to fix this, for the lack of quality that was put into this automobile when it was built.

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141      Complaint Number: 10055833 Incident Date: January 17, 2004            Date Added to File: January 26, 2004

Description of the Complaint:

While reclining the driver side seat the rail which was bolted to the seat adjustment assembly broke. The cause of the metal breaking has not been determined.

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142      Complaint Number: 10053170 Incident Date: November 25, 2003       Date Added to File: January 14, 2004

Description of the Complaint:

2000 jeep grand cherokee. After four years of use, the driver seat disconnected from the metal frame attached to the floor of the car. I looked under the car seat and the metal had twisted away from the bolt anchoring the driver seat to the floor. I only weigh 190 pounds and I don't believe that this should happen after four years of use. It is a dangerous condition as the driver seat is no longer anchored to the floor.

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143      Complaint Number: 10047676 Incident Date: November 24, 2003       Date Added to File: November 27, 2003

Description of the Complaint:

I have a jeep grand cherokee 2000. About the end of 2001 the drivers seat rail broke at the front bolt area causing the seat to be unstable and dangerous. I went to the dealer and, although out of warranty, they replaced it no charge. They were unsure why it happened. Now, the week of 11-15-03 the front seat rail broke again in the same place. I drive long distances and put a lot of miles on a vehicle. I went to the dealer and was told it would cost $378. Plus tax to have repaired. I also talked to a chrysler rep about the problem but was told that their seats were made for average size people ( I am 275 lbs) and they would not guarantee the new unit would not also break. I asked what was suppose to be average size and got no answer but that her husband was my size and she considered 275 to be average but that is not what is considered average by her company. When the first unit broke I was only 240. I told her this seem to be a safety issue due to the unit breaking under normal driving conditions and I asked what would happen if I had a rear end collision, is the energy from the crash going to send me flying through the back window because the seat rail isn't strong enough to keep from breaking? her answer was that their seats were made to nation safety standards. I find this problem unnerving that the rail just breaks without any undue stress and I am being blamed for the problem for my size. I have never heard of such a thing and wonder what is the weight standards for people to have safety in an automotive seat? please help.

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144      Complaint Number: 10030897 Incident Date: June 28, 2003    Date Added to File: August 6, 2003

Description of the Complaint:

I purchased a 2000 jeep grand cherokee larado new in september of 2000. In june of 2003 without prior warning the driver's seat broke. The seat frame broke away from the track ripping a piece of metal underneath. This did not occur during any forceful action and I feel it could be an extremely dangerous safety hazard. Chrysler will not take any responsibility for the cost of repairs. The part number that needs to be replaced is 4856471 per estimate I received from chrysler.

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145      Complaint Number: 767948     Incident Date: July 1, 2002       Date Added to File: October 16, 2002

Description of the Complaint:

My vehicle hydroplaned and during the accident, the driver's seat broke off of the tracks and I sustained a laceration to the bottom of my right foot. I contacted chrysler about 2 weeks after the accident to report what happened. I was then contacted by an inspector from chrysler and after that I only know that the file has been sent to a law firm in washington d.C. Apparently the company thought I was making a claim against them, which was never my intent. I would just like to know the results of the inspection. I saw a local lawyer yesterday 9/30/02 and he feels that I will never be able to obtain the inspection results because chrysler would be doing an injustice to themselves. Could you please assist me with this matter or give me another contact who could do so. Thank you for your time, susan hoagland mr

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146      Complaint Number: 751359     Incident Date: August 28, 2001 Date Added to File: September 4, 2001

Description of the Complaint:

The drivers seat came loose. The bolts that hold it down tore out from the frame. The seat began to rock and made it difficult to drive.

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147      Complaint Number: 747807     Incident Date: June 29, 2001    Date Added to File: July 10, 2001

Description of the Complaint:

While traveling into a curve at approximately 35 mph, the seat frame broke underneath and made it easy for the seat to suddenly rock freely with a left-leaning to front and right-leaning to back motion, making the vehicle almost impossible to drive now. Howard-wilson chrysler-plymouth-jeep in jackson, ms (where I've been having most of the service work performed on the jeep) was contacted about possible recall information, but I was advised that I'd be required to pay for the repair myself. I have not contacted the manufacturer or the dealership where the vehicle was originally purchased yet, but an estimate for the repair of this item was in excess of $400.00. I recently removed the seat from the vehicle at a local shop and tried to have the seat framed welded back together (because it's a clean separation of the metal on the front driver's side corner of the seat above where it attaches to the track), but the shop strongly advised against it for the likelihood of weaking the metal in that area and leaving the potential of it happening again, but even they had no idea how this particular breakage could have happened in the first place.

2001 Jeep Grand Cherokee Seat Complaints

1          Complaint Number: 10487313 Incident Date: December 3, 2012         Date Added to File: December 4, 2012

Description of the Complaint:

While attempting to repair both driver's and passenger's seat warmer system that was no longer working, I discovered that the factory installed heated seats had apparently shorted out and caused the foam cushion in each of the seats to catch fire. The wiring had burned a hole approximately 4 inches long and 1-2 inches deep. Fortunately, the fire did not spread far within the seat. Upon doing an online search, it appears that this is a very common problem.

2          Complaint Number: 10481135 Incident Date: June 3, 2011      Date Added to File: October 19, 2012

Description of the Complaint:

The driver's side seat bracket broke on the right side while driving with no apparent reason. The seat on the right side now slumps down to the right with a terrible angle. Driving the jeep now means one has to sit @ very uncomfortable manner and constantly be on guard to not move or the seat will rock.

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3          Complaint Number: 10467970 Incident Date: July 27, 2012     Date Added to File: July 27, 2012

Description of the Complaint:

Driver's seat was wobbling. My husband took it out and found one metal fitting that bolts seat to frame totally broke and another one cracked. This is our son's vehicle and we are concerned about his safety in this vehicle. In much research, there are many, many more with the same problem. We live in a city where rear end collisions are not uncommon. This is a severe safety problem. Does someone have to die before a recall of this?

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4          Complaint Number: 10444543 Incident Date: January 20, 2011            Date Added to File: January 19, 2012

Description of the Complaint:

The driver seat metal base has broken in 2 parts on both sides. The drivers seat is loose and I cant find any replacement.

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5          Complaint Number: 10442142 Incident Date: December 1, 2011         Date Added to File: January 3, 2012

Description of the Complaint:

The front drivers side and rear passengers side bolts on the frame of the driver's seat have pulled through the frame, causing a constant rocking and causing the seat to lean very far back. This is very unsafe. After searching for a replacement seat, I found that this is a very common problem on the 2001 jeep grand cherokee.

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6          Complaint Number: 10440900 Incident Date: December 21, 2011       Date Added to File: December 21, 2011

Description of the Complaint:

The drivers seat is broken. The break appears to be somewhere between the seat and the frame, probably at the brackets. This is both a safety issue (seat could break off in a collision) and a comfort issue (the seat is crooked, causing back issues and discomfort).

7          Complaint Number: 10438715 Incident Date: December 20, 2010       Date Added to File: December 6, 2011

Description of the Complaint:

The contact owns a 2001 jeep grand cherokee limited. The contact was driving 60 mph when the front driver side seat warmer became excessively hot. The vehicle was taken to the dealer where the dealer confirmed that the heater switch had burned out the heating core. The contact also stated that the vent doors failed to open, causing the heating and air conditioning units to fail. The vehicle was taken to the dealer again where the failure was confirmed. The manufacturer was contacted and they advised that vin did not qualify for a repairs under NHTSA campaign id number:09v117000 (seats:front assembly:seat heater/cooler). The vehicle was not repaired. The failure and the current mileages were 96,000.

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8          Complaint Number: 10430703 Incident Date: October 6, 2011            Date Added to File: October 18, 2011

Description of the Complaint:

The driver seat of my 2001 jeep grand cherokee has broken numerous times and they all broke from the same exact place. Bottom frame of the driver seat is not strong enough. When the single nut pokes through the frame and cracks the seat frame overtime the whole seats frame is bent and the seat becomes unusable.

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9          Complaint Number: 10426320 Incident Date: December 19, 2010       Date Added to File: September 19, 2011

Description of the Complaint:

The contact owns a 2001 jeep grand cherokee. The contact stated the drivers seat had hot spots and burned him while driving. The front seat electric heater elements overheated. The dealer was not notified of the failure. The manufacturer was notified and stated that his vin was not included in NHTSA recall campaign id number: 09v117000, seats: front assembly: seat heater/cooler. They manufacturer offered no additional assistance. The failure mileage was 80,000.

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10        Complaint Number: 10424107 Incident Date: September 5, 2009         Date Added to File: September 7, 2011

Description of the Complaint:

The contact owns a 2001 jeep grand cherokee. While seated in the front drivers side seat the heated seat overheated and stopped functioning. There was a recall under NHTSA campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) that may be related to the failure. The dealer was made aware of the failure and stated the vin was not included in the recall. The approximate failure mileage was 50,000.

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11        Complaint Number: 10419879 Incident Date: June 30, 2011    Date Added to File: August 17, 2011

Description of the Complaint:

Drivers seat bracket failure for jeep grand cherokee 1999-2004. Due to poor design the brackets which hold the seat to the floor board will break free and can cause seat to break free while driving. This is a common issue which the manufacturer is aware of and chooses to do nothing. When the bracket fails the whole seat must be removed and the bracket replaced.

12        Complaint Number: 10416324 Incident Date: July 1, 2009       Date Added to File: July 30, 2011

Description of the Complaint:

The driver's side seat is not securely anchored to the vehicle. Upon inspection it is obvious the manufacturer used poor welding or has instituted a poor design to anchor the seat properly. The seat itself is still in good condition, however, it rocks unsafely and will not provide adequate protection in the event of an accident. Apparently this fault is well documented by other jeep owners as evidenced by the testimonials found at http://vlane.Com/poll/30. The seat integrity was compromised by employees at jim click jeep in tucson, az, after I had the vehicle serviced for a transmission fluid change. I noticed it rocked unstably after they returned the vehicle to me and rather then address it with them immediately, I drove the vehicle off the lot since they had taken longer than promised to service my jeep and I was late for an appointment. When I called the service department later, they said it happens all the time to vehicles like mine, confirmed there was no recall to fix them, and they weren't liable for the repair.

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13        Complaint Number: 10410368 Incident Date: October 12, 2010          Date Added to File: July 3, 2011

Description of the Complaint:

Driver side seat frame broke while I was driving to correct the problem I took it to weld but its broken again!!

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14        Complaint Number: 10409147 Incident Date: January 1, 2009  Date Added to File: June 28, 2011

Description of the Complaint:

Drivers seat frame has broken on 2001 jeep grand cherokee laredo.

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15        Complaint Number: 10402647 Incident Date: May 7, 2010      Date Added to File: May 25, 2011

Description of the Complaint:

Driver side seat broke , metal used is very thin ,if it is weld , it probably will break again , very poor design , the seat needs to be replaced.

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16        Complaint Number: 10402618 Incident Date: May 14, 2009    Date Added to File: May 24, 2011

Description of the Complaint:

Drivers seat frame has broken from normal use.

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17        Complaint Number: 10400539 Incident Date: June 23, 2010    Date Added to File: May 11, 2011

Description of the Complaint:

The front driver seat started squeaking and then it stopped working completely....Will not move forward or backward.....Just received an estimate to repair the seat.....$1200 (christian brothers automotive) this is absolutely ridiculous....Jeep needs to have a manual seat available for replacement of their flawed electronic seat.

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18        Complaint Number: 10393961 Incident Date: November 1, 2009         Date Added to File: April 1, 2011

Description of the Complaint:

The contact owns a 2001 jeep grand cherokee laredo. The contact stated that the front driver seat had become detached. The vehicle was taken to the dealer who stated that the defective seat needed to be replaced but there were no parts available since the seat was on backorder. The dealer was contacted who did not offer any assistance because the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was 90,000 and the current mileage is 170,000. Updated 05/05/11 updated 05/13/11

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19        Complaint Number: 10390313 Incident Date: June 5, 2006      Date Added to File: March 15, 2011

Description of the Complaint:

Filing a common complaint related to a flaw in the manufacturing of the jeep grand cherokee front seats. Most occur in the 1999-2004 models. The metal that attaches the seat to the floor is flimsy and has broken. It makes the seat wobbly and will lead to my legs hitting the steering wheel and possibly cause a wreck. This is a fatal flaw from jeep/chrysler.

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20        Complaint Number: 10386839 Incident Date: March 1, 2011   Date Added to File: March 8, 2011

Description of the Complaint:

The contact owns a 2001 jeep grand cherokee. The contact stated that the driver seat had become extremely wobbly and unsecure over a course of time. While driving approximately 45 mph and attempting a left turn, the driver seat fractured and the contact was shifted onto the passenger side of the vehicle while driving. The vehicle was not repaired and the manufacturer was not notified of the failure. The vin was unavailable. The current and failure mileage was 150,000.

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21        Complaint Number: 10381726 Incident Date: November 12, 2010       Date Added to File: February 12, 2011

Description of the Complaint:

2001 jeep grand cherokee limited 10 way power seat - twice failed. Once at about 75000 miles and again at 130000 miles. Driver's side seat frame broken on 2001 grand cherokee, causing sudden abrupt movement of the seat, and short term loss of vehicle control. Fortunately, was able to regain control of vehicle without accident. To date, I have had to perform the following repairs to this seat: 1) weld lower seat frame twice due to metal fatigue failure. Poorly designed; too thin stock. 2) weld the seat back frame where it broke due to metal fatigue. Again, too thin material. 3) seat heater shorted out, caused small burn area on the lower cushion. I repaired same. 4) both the back and bottom seat cushions are made of expanded foam rubber which has deteriorated and torn in the seat frame area. This poorly designed seat is a serious safety defect, and there should be a mandatory recall. I have hit several websites recently and found literally hundreds of complaints on this very same issue. Why has not the safety board required a recall? does someone have to die before action is taken?

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22        Complaint Number: 10374049 Incident Date: November 16, 2004       Date Added to File: January 4, 2011

Description of the Complaint:

On my 2001 jeep grand cherokee limited's driver side front seat, there are two metal pieces that lift the seat up in the back. These two pieces have snapped off on me while driving down the road causing me to almost wreck my car. This not being bad enough, the back rest part of the seat twists to the right causing me to have to sit at an angle and making for a very awkward ride. These things are not random things, they are happening alot with people who own these jeeps and I believe that chrysler should do something about it before alot of people are seriously hurt or killed!!

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23        Complaint Number: 10369663 Incident Date: December 1, 2010         Date Added to File: December 8, 2010

Description of the Complaint:

Front seat of 2001 jeep grand cherokee is unsafe. Heard from numerous other jeep drivers that this is a problem with this model year. Driving along and all of a sudden the chair breaks and becomes unsteady. Causing me to have to try and pull of the road. The chair will now recline when you accelerate and flow forward upon breaking - which has its impact on gas/break pedals when applied.

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24        Complaint Number: 10365723 Incident Date: October 13, 2010          Date Added to File: November 15, 2010

Description of the Complaint:

I was backing up in a parking lot. The driver side seat snapped lose and I hit two cement baracades. Badly denting my rear door. Lucky there was not a person standing there, I was at a college. The seat had been rocking a bit. When I looked at it the seat mount the rear pivot point had completely broken off both sides. The mounts holding the seat to the mount were also broken. This seem to happen a lot and I could not fine a junk yard replacement.. Dealers wanted $700-$1200 for the repair. I took the seat out and had it welded. I can no longer use the horizontal or vertical seat adjustment but it tilts and goes back and forth. I have not tried to fix the back door yet.

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25        Complaint Number: 10365282 Incident Date: January 10, 2010            Date Added to File: November 10, 2010

Description of the Complaint:

Owner of 2001 jeep gr cherokee laredo. I wish to file this complaint about the driver's seat. Started out with an annoying squeak and some popping on entrance, exit, acceleration, and braking of vehicle. Within 1 mth of noticing this problem the front bolt broke away from the seat frame and metal then it went to the back right bolt. I have attempted to get this welded and was told it was too involved, I tried searching the junk yards for a used seat and apparently these seats are hard to come by, and have also spoke with the dealership in regards to getting this fixed and I was quoted a price but told no guarantee with the repair and the part was on a backorder. To date I have not been able to find the replacement or fix causing me not to pass inspection (when the inspector got in to check something else he wound up in my son's car seat.). I have had to put wooden blocks underneath but it still rocks back and forth.

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26        Complaint Number: 10361316 Incident Date: September 20, 2010       Date Added to File: October 20, 2010

Description of the Complaint:

The driver seat on my 2001 grand cherokee has broken at 3 of the 4 attachment points and is not posing a safety problem. I am unable to find available replacement parts and have never encountered a problem like this in other vehicles. The metal has broken.

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27        Complaint Number: 10357485 Incident Date: June 1, 2010      Date Added to File: September 25, 2010

Description of the Complaint:

Drivers seat left front bolt broke right out of frame. Seat now tips dangerously back and to the right.

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28        Complaint Number: 10357012 Incident Date: August 26, 2010 Date Added to File: September 22, 2010

Description of the Complaint:

I have owned a 2001 jeep grand cherokee laredo for 7 years and it has been a good car for me. A year ago my front seat broke off of the support beam and it is made of metal. I only way 180 lbs and have taken pretty good care of the car. After researching this online I have come to find out that this has happened to a lot of jeeps and they used cheap metal to save money. I will be the first to say I love jeep but this is dangerous for anybody riding in one. I only hope they do not use this method in newer models. It is very dangerous riding around in a seat that is not hooked to the car correctly. I had a friend weld the seat back to the support but it was only a temporary fix as it has broken again.

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29        Complaint Number: 10356636 Incident Date: April 16, 2007    Date Added to File: September 20, 2010

Description of the Complaint:

The metal holding seat to floor with bolts is stripped.

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30        Complaint Number: 10355061 Incident Date: September 1, 2010         Date Added to File: September 12, 2010

Description of the Complaint:

The frame holding the driver's seat is very flimsy and has broken in 3 of 4 places holding the seat. The 4th location has not yet broken all the way through but a crack has begun. The vehicle is not safely drivable and is parked until I can find replacement parts. Many people have reported this same problem. Why has nothing been done? the problem starts as a squeak, then a crack, then the seat is tilted and ultimately the breaks happen at all 4 corners of the seat frame. A crack at all 4 corners will allow the seat, and the driver, to fall back too far to reach the steering wheel and brakes. This is very dangerous.

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31        Complaint Number: 10354983 Incident Date: September 10, 2010       Date Added to File: September 11, 2010

Description of the Complaint:

My driver seat is broke in my 2001 jeep grand cherokee.

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32        Complaint Number: 10354144 Incident Date: January 1, 2009  Date Added to File: September 7, 2010

Description of the Complaint:

My drivers side front seat on my jeep grand cherokee broke, we had it welded back twice, but the entire track and the back of the seat are broken. It's very unsafe to drive and apparently this is very common on these jeeps. I don't understand how jeep can make a vehicle with such an unsafe part. It really should be recalled. I know of a poll for this particular defect and 1703 people have signed that the same thing has happened to them.

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33        Complaint Number: 10352462 Incident Date: March 15, 2010 Date Added to File: August 28, 2010

Description of the Complaint:

2001 jgc driver seat is broken. When I took my jeep in to have rear axle worked on it came back with the driver seat rocking back to the right and forward to the left. The mechanic says he didn't do it but that they eventually wear out like that. I don't recall my seat rocking back and forth before I brought it to him. After checking with other jeep owners I have been told they have the same problem with the driver seat. It makes driving uncomfortable and I'm now noticing problems with my lower back and hip.

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34        Complaint Number: 10352359 Incident Date: May 1, 2010      Date Added to File: August 27, 2010

Description of the Complaint:

2001 jeep grand cherokee laredo driver seat is broken. Squeaked a little at fist, then just broke into pieces. The seat is not even attached to the base anymore. Very dangerous. No one has the part. Dealership says that seat comes in individual parts totaling $2300 + $99 labor. Ridiculous! two of the needed parts are discontinued. Ridiculous!!

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35        Complaint Number: 10351634 Incident Date: August 23, 2010 Date Added to File: August 24, 2010

Description of the Complaint:

Driver seat has broken, causing me to sway side to side when turning. This seems to be a very common issue with this model of jeep, and could definitely lead to a major wreck. I just bought the car used. Wish I'd have noticed this problem during the test drive.

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36        Complaint Number: 10350101 Incident Date: July 24, 2010     Date Added to File: August 17, 2010

Description of the Complaint:

Driver's seat has broken off the floor mount in left front corner - the metal snapped. The seat rocks and is dangerous. I see that there are literally hundreds of complaints about this problem - will jeep fix this?

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37        Complaint Number: 10349311 Incident Date: April 20, 2010    Date Added to File: August 14, 2010

Description of the Complaint:

I have a 2001 jeep grand cherokee limited, vin: [xxx]. The driver side seat brackets (left front and right rear) have broken. I have been told by jeep that this is a common problem and it will cost $900 to repair. I had this repair done once at 50k miles and it has happened again. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6).

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38        Complaint Number: 10349197 Incident Date: September 20, 2007       Date Added to File: August 13, 2010

Description of the Complaint:

I have a 2001 jeep cherokee and the drivers seat completely broke away from the frame. It seems to me that this should have never happened. I think the seat is made very poorly and is very unsafe.

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39        Complaint Number: 10347943 Incident Date: June 15, 2010    Date Added to File: August 7, 2010

Description of the Complaint:

The driver side front seat bracket simply just broke. It rocks back and forth like a rocking chair.

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40        Complaint Number: 10347129 Incident Date: July 1, 2010       Date Added to File: August 3, 2010

Description of the Complaint:

I own a 2001 jeep grand cherokee laredo, and the driver's seat mount has broken, allowing the seat to be connected to the floorboard by only 2 corners. The events leading up to the failure include a noise coming from the seat while seated in it, especially with weight shifts during turns. The seat is now not supported on the front left corner nor the back right corner. To attempt to correct the failure, I had a friend try to glue a plate on the front left corner to help stabilize it against the floorboard mount, but the same was not done to the back right corner due to the placement of it. I have done research online into the cost to fix this issue, and it seems it will cost $600-$1000 to replace the seat and it's mount. The seat now tilts into the middle, and the pressure of the seat on the seat belt receiver has now destroyed the center console also. It is also apparent that thousands of other jeep grand cherokee owners have had the same issue. This is not a "normal" repair that a consumer should have to face. Jeep/chrysler refused to do anything.

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41        Complaint Number: 10343634 Incident Date: January 15, 2009            Date Added to File: July 16, 2010

Description of the Complaint:

I have a 2001 jeep grand cherokee laredo and while driving on the highway the drivers seat just snapped causing me to fall in the rear seat.. I lost control and drove off the right side of the road into the woods thankfully not hitting anything nor doing anymore damage to my vehicle. But contacted my local dealer who stated he had heard there was a problem with the seats but there was no recall nor anything he could do to help my with the situation. I had the seat welded back together but now it is starting to break on the other side and I am afraid if it gives will I be as lucky as last time.. Why is there no recall if so many people are having the same problem?

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42        Complaint Number: 10340436 Incident Date: March 22, 2010 Date Added to File: June 28, 2010

Description of the Complaint:

The seat brackets on my driver's seat of my 2001 jeep grand cherokee laredo snapped off while I was driving which caused me to fall into my back seat and made me veer into oncoming traffic. I was able to get control and avoid an accident. Contacted chrysler and they shut me down on repairing it. This is definitely a safety hazard - why isn't there a recall?

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43        Complaint Number: 10331210 Incident Date: May 1, 2010      Date Added to File: May 19, 2010

Description of the Complaint:

While making a turn, there was a pop under the seat. The bracket holding the seat has broken near the mounting bolts making the seat rock while sitting in it. I am afraid that if in an accident the seat might come completely loose.

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44        Complaint Number: 10328717 Incident Date: March 1, 2009   Date Added to File: May 4, 2010

Description of the Complaint:

Driver side seat mount broke (lower left side) and left back support mount broke.

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45        Complaint Number: 10328870 Incident Date: April 9, 2010      Date Added to File: May 4, 2010

Description of the Complaint:

The contact owns a 2001 jeep grand cherokee. The contact stated that the front driver seat was broken. The nuts and bolts became disconnected from the frame causing the contact to fall into the rear seat while driving at 35 mph. The contact called the dealership and the dealer stated that the seat was no longer in stock. The contact had not spoken with the manufacturer at the time of the complaint. The failure mileage was approximately 150,000.

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46        Complaint Number: 10327041 Incident Date: February 3, 2010           Date Added to File: April 22, 2010

Description of the Complaint:

Driver's seat has sheared off.

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47        Complaint Number: 10324912 Incident Date: April 11, 2001    Date Added to File: April 11, 2010

Description of the Complaint:

While accelerating through an intersection my driver's seat broke free and tilted in to the back seating area.

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48        Complaint Number: 10324639 Incident Date: April 4, 2010      Date Added to File: April 9, 2010

Description of the Complaint:

Driver side seat broke in half on the left middle frame.

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49        Complaint Number: 10323224 Incident Date: March 30, 2010 Date Added to File: March 31, 2010

Description of the Complaint:

While driving down the road I noticed that seat in my jeep was rocking to the side. Continuing down the road I heard a snap, so I pulled over to the side of the road and noticed that the front left and rear right mounts on my driver seat had broke. Currently looking for a replacement part, but for the time being I took the jeep to a local welder and had the welder weld the broken brackets. While discussing the repair the welder informed me that this wasnt the first one he has repaired, he too had to weld seat brackets on his jeep.

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50        Complaint Number: 10318211 Incident Date: March 6, 2010   Date Added to File: March 9, 2010

Description of the Complaint:

Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6) I have been getting a burning smell inside my 2001 jeep grand cherokee when I operate the drivers seat heater. I called the chrysler hotline today to see about any recalls ,they replied none on this vehicle. I told them I was concerned that it would catch fire, I got no reply other then there are no campaignson that problem. I am concerned that it could catch fire. Now my seat heater has not been working, the light goes on but no heat. Please advise! [xxx] I purchased this vehicle last month used.

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51        Complaint Number: 10317028 Incident Date: December 20, 2009       Date Added to File: March 5, 2010

Description of the Complaint:

My seat heater got so hot while I was driving...I had to pull over and lift my leg (im an amputee) off the seat...Felt like my pantyhose were melting...2001 jeep cherokee limited...Inspector found burnt wires...But when chrysler contacted me...They said my jeep was "made in the factory" where they were recalling this same issue.

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52        Complaint Number: 10315506 Incident Date: February 28, 2010         Date Added to File: March 2, 2010

Description of the Complaint:

The driver's side front seat in my 2001 jeep grand cherokee laredo failed, with the metal support track cracking and then breaking, leaving the seat nearly free. The seat had been loose for several months, since the time I purchased the vehicle in february of 2009. I had returned it to the dealer due to noise in the seat frame, and was told it was "natural wear and tear" and would not be repaired. I have since had the track welded to repair and reinforce the metal, but it does need a new track for any permanent repair, which chrysler estimates at $1,500. If I had been involved in an accident when this seat was wobbling, I believe it would have failed completely and would not have restrained me in the vehicle. This is a very dangerous safety issue, if not addressed by chrysler/jeep, who has been aware of this for many years in the grand cherokee, based on the number of online complaints I have seen in recent days. My mechanic also told me it was clear the seat track that is now in the vehicle was not original, and was a replacement part of the original, which also must have failed.

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53        Complaint Number: 10314833 Incident Date: November 18, 2007       Date Added to File: February 27, 2010

Description of the Complaint:

I bought a grand cherokee limited in 2001 and the seat heaters (drivers and passengers) were both replaced in the first two years because they became inoperable. In 2007 the drivers side seat heater became so hot it burnt out. In 2008 the passenger side did the same. There has been a recall, but I have been told by jeep service dept. That my vehicle is not included.

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54        Complaint Number: 10314502 Incident Date: February 10, 2009         Date Added to File: February 26, 2010

Description of the Complaint:

Rear brake and safety lights on 2001 jeep keep not working flaw in workmanship and construction of assembly. Driver seat coming lose at base brackets that slid the seat back and forward. Window lifts break constantly. Blower door brakes ceasing defrost and windows fog during cold days.

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55        Complaint Number: 10313595 Incident Date: November 15, 2009       Date Added to File: February 24, 2010

Description of the Complaint:

2001 jeep grand cherokee - front driver leather seat completely broke from the track. I have owned this vehicle for 1 year. When I bought the jeep I heard squeaking below the chair, but naturally the dealer told me not to worry about it. 1 year later the seat came apart.

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56        Complaint Number: 10312588 Incident Date: February 21, 2010         Date Added to File: February 22, 2010

Description of the Complaint:

Heated seat in my 2001 jeep grand cherokee was not working. I checked with my jeep dealer to find out that there was a recall on some jeep for this problem do to the potential of the heater starting a fire. My jeep did not fall into this recall. I am a diesel tech and decided that I would purchase a new heated seat element and install it my self. I did this today 02-21-2010 and found that the heating element had burnt and started to burn the seat cushion. I found this to be very disturbing. I believe the recall should be looked into. I have since disconnected both heated seats in my jeep.

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57        Complaint Number: 10303425 Incident Date: January 31, 2010            Date Added to File: January 31, 2010

Description of the Complaint:

Drivers side front seat brackets broken causing unstable situation with seat. Acts like a rocking chair. Seems to be a common problem with this type of vehicle.

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58        Complaint Number: 10300375 Incident Date: February 15, 2009         Date Added to File: January 19, 2010

Description of the Complaint:

Driver's seat broke away from the seat frame when driving after applying brakes.

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59        Complaint Number: 10300144 Incident Date: January 22, 2007            Date Added to File: January 18, 2010

Description of the Complaint:

My 2001 jeep grand cherokee driver side seat broke and I think it should be recalled asap I have noticed this is a very common thing. I now have to drive around with my 2 year old in a crooked seat and the safety belt doesn't lay right since it is crooked. I think this is a very serious problem.

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60        Complaint Number: 10300104 Incident Date: October 10, 2008          Date Added to File: January 17, 2010

Description of the Complaint:

Broken support on drivers seat on 2001 jeep grand cherokee laredo.

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61        Complaint Number: 10296793 Incident Date: May 15, 2006    Date Added to File: December 23, 2009

Description of the Complaint:

Drivers front seat frame repeatedly breaks and have to have it welded. Have had it repaired 3x at my own cost. The seat is also twisting on the mounts.

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62        Complaint Number: 10294095 Incident Date: July 19, 2003     Date Added to File: December 1, 2009

Description of the Complaint:

Driver's seat broke as I was turning into my car port causing vehicle to strike port post. I attempted to repair faulty seat bracket, to no avail.

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63        Complaint Number: 10293153 Incident Date: October 11, 2009          Date Added to File: November 22, 2009

Description of the Complaint:

The driver's seat broke on my 2001 jeep grand cherokee limited. This seems to be a common problem with jeep customers. This is a safety issue if it happens when someone is driving.

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64        Complaint Number: 10290227 Incident Date: September 17, 2009       Date Added to File: October 29, 2009

Description of the Complaint:

Drivers side seat brackets broken. Very dangerous to drive.

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65        Complaint Number: 10282716 Incident Date: January 22, 2007            Date Added to File: September 2, 2009

Description of the Complaint:

Driver's side seat broken in 2001 jeep grand cherokee. Initially the seat started with a metallic grinding sound. Then there was a slight snap. Now the seat rocks back and forth and side-to-side. We have not been able to correct the problem due to the inability to find replacement parts. The dealer fix is entirely too costly.

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66        Complaint Number: 10279293 Incident Date: August 2, 2009   Date Added to File: August 4, 2009

Description of the Complaint:

My driver's seat started to feel loose and tilted toward the right and was squeaking. It was like that for a few months and this past weekend, I heard a pop and the bracket that holds my seat to the floor tracks broke. It is now only supported by three welds and the seat tilts every time I turn a corner, accelerator or brake.

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67        Complaint Number: 10278575 Incident Date: June 15, 2007    Date Added to File: July 28, 2009

Description of the Complaint:

Noticed slight seat movement during operation. Seat failed while driving (front left bracket area of driver seat.) temporary fix by folding rear seat to support driver seat from falling back. Bolted front part of seat back together, held fairly. Right rear portion near seat back broke shortly after, unable to repair. Seat rocks from side to side, is leaned to the right, and leans to the rear. Original seat still in use.

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68        Complaint Number: 10275984 Incident Date: June 1, 2009      Date Added to File: July 7, 2009

Description of the Complaint:

The driver's seat frame failed. Prior to investigating why the seat back wobbled and did not offer support while driving. I contacted the local jeep dealer where the unit was purchased. They told me I needed a new seat frame assembly. I asked if there were any complaints or recalls, they replied with "none". The vehicle is primarily driven by my wife and has only 45,000 miles and change on it. The dealer told me the cost of the seat frame assembly would be about $1200 not including labor to remove the covering and replace the frame. Etc. The dealer offered no financial assistance saying that the vehicle was out of warranty. I took the vehicle to a local repair shop and they stripped off the covering revealing a cracked bottom seat frame. They ordered a jeep bottom seat frame at a cost of $363.75 and charged me labor of $281.00 to strip off the covering, install the seat and recover accordingly. Also, to compound the aforementioned neither the driver's side or passenger side height adjustments function. This is not a result of the seat frame as stated above. Is there any assistance you can render in terms of reimbursement? I can provide photos of the failed seat frame assembly as well as copies of the monies paid to take care of the repair. Ii have researched this problem extensively on the internet and there are volumes of similar complaints. A serious residual of this seat frame failure has resulted in the seat totally collapsing to the rear with a sudden stop or impact leaving the driver in a dangerous reclining position. It's unfortunate that perhaps not enough people who have experienced this problem may not have taken the time to report it to the proper agencies or authorities. Please help before someone is hurt or killed. Thank you.

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69        Complaint Number: 10273100 Incident Date: October 1, 2008            Date Added to File: June 8, 2009

Description of the Complaint:

Driver seat is broken, seat leans to the back and right.

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70        Complaint Number: 10269138 Incident Date: April 15, 2009    Date Added to File: May 18, 2009

Description of the Complaint:

At approximately 89,000 miles, the driver's seat track broke on the left front corner on a weld. Dealer said new seat track would have to be purchased. We had the broken area re-welded. At approximately 185,000 miles a different component on the left front corner also cracked, not near a weld. This is extremely dangerous, since the entire seat rocks about and the driver is unable to accurately apply the brakes. It's unbelievable that a recall has not been initiated, considering the frequency with which this issue occurs.

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71        Complaint Number: 10268812 Incident Date: October 21, 2007          Date Added to File: May 15, 2009

Description of the Complaint:

Drivers side car seat broke off its brace so now its basically not attached to anything. 2001 jeep cherokee.

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72        Complaint Number: 10268319 Incident Date: March 9, 2009   Date Added to File: May 10, 2009

Description of the Complaint:

The seat frame on my 2001 jeep broke. The car has not been in an accident. The frame seems to be too weak. In an accident it could break and cause extra injuries to driver or passenger. This seems to be a common problem.

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73        Complaint Number: 10265670 Incident Date: January 1, 2008  Date Added to File: April 16, 2009

Description of the Complaint:

First of all, I am not the first person to have this complaint. My drivers seat is broken on my 2001 jeep grand cherokee laredo. Upon research, I found that this problem was in no way unique to me. This is ridiculous!!! I demand a recall, or at least compensation for paying to have my seat replaced. If I were the only person with this problem, I would understand, but every person that I've talked to has experienced this exact same problem with this exact same seat. This is why people have problems with buying american cars. Unless I get this issue resolved, rest assured that I will never ever buy an american car again. As far as I am concerned, I want this fixed. I will be writing my senators.

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74        Complaint Number: 10265397 Incident Date: August 22, 2007 Date Added to File: April 15, 2009

Description of the Complaint:

During a high speed rear end collision, both the driver seat and the passenger seat reclined completely causing severe neck injuries to the occupants.

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75        Complaint Number: 10263546 Incident Date: September 1, 2008         Date Added to File: March 29, 2009

Description of the Complaint:

My drivers side seat on my 2001 jeep grand cherokee laredo has broken. 3 of the 4 brackets which are attached to the seat frame have sheered. The result of this is that my seat is only attached to my car by one bracket, in an accident this bracket may not adequately hold the seat in place. When making a turn the seat shifts. This is a dangerous situation with the only remedy being buying a new seat, or making a do it yourself weld to reattach the seat to the seat frame or purchasing a new vehicle. In my investigation to see if I could get a replacement seat I found this site http://vlane.Com/poll/30. Here over 98% of the respondents have faced this similar problem. There look to be around 100 respondents to this question that was asked. To track down this site took a rather long time, and my concern is how under reported this situation may be. This problem has still not been repaired and honestly I cannot afford to buy a new vehicle.

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76        Complaint Number: 10263335 Incident Date: July 8, 2008       Date Added to File: March 28, 2009

Description of the Complaint:

2001 jeep grand cherokee seat snaps and breaks while driving!!!!!!!!!!!!!!!!!!!and by the looks on the internet its very very common.

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77        Complaint Number: 10262613 Incident Date: January 8, 2009  Date Added to File: March 21, 2009

Description of the Complaint:

2001 jeep grand cherokee front seat metal underneath broke. Metal broke away from the bolt.

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78        Complaint Number: 10258462 Incident Date: January 11, 2009            Date Added to File: February 12, 2009

Description of the Complaint:

The contact owns a 2001 jeep grand cherokee. The contact stated that the metal frame underneath the driver's seat split in half from the bolt. As a result, the seat was not secured properly in the vehicle. In order to repair the failure, the contact must find a seat or a frame. The dealer stated that the repair would cost $600 and no recall was available. The vin was unknown. The failure mileage was 109,000.

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79        Complaint Number: 10254837 Incident Date: January 13, 2004            Date Added to File: January 13, 2009

Description of the Complaint:

The contact owns a 2001 jeep grand cherokee. The contact stated that the bolts fractured on the front driver's side seat, which caused the seat to separate from the floor bracket. He took the vehicle to the dealer and they stated that he would have to replace the seat bracket at the cost of $1,000. The vehicle has not been repaired. The manufacturer did not assist. The failure mileage was 50,000 and current mileage was 110,000.

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80        Complaint Number: 10253186 Incident Date: December 22, 2008       Date Added to File: December 30, 2008

Description of the Complaint:

The contact owns a 2001 jeep grand cherokee. While driving 10-25 mph, the contact heard a grinding noise coming from the driver's seat. The seat began to detach from the mount and the metal was torn away. The vehicle has not been taken to the dealer for repair. The vin was unknown. The failure mileage was 130,000.

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81        Complaint Number: 10243617 Incident Date: April 14, 2008    Date Added to File: September 27, 2008

Description of the Complaint:

Driver side seat snapped from track assembly while driving causing a loss of control of vehicle. No accident resulted as I was able to regain control of vehicle.

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82        Complaint Number: 10242559 Incident Date: November 8, 2002         Date Added to File: September 17, 2008

Description of the Complaint:

The contact owns a 2001 jeep grand cherokee. While driving approximately 2 mph, the driver's seat disengaged from the frame and abruptly extended to the back seat. There were no warnings or injuries. The vehicle was taken to an independent mechanic on three separate occasions for identical failures and the driver's seat was replaced. The contact was concerned of the safety risk involved. The vin was unknown. The failure mileage was 52,000 and current mileage was 89,000.

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83        Complaint Number: 10188507 Incident Date: April 21, 2007    Date Added to File: April 21, 2007

Description of the Complaint:

The bracket holding the seat to the floor has broken near the mounting bolts making the seat rock while sitting in it. I am afraid that if in an accident the seat might come completely off of its mounts.

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84        Complaint Number: 10172351 Incident Date: May 1, 2006      Date Added to File: November 1, 2006

Description of the Complaint:

Front drivers seat is broken. It's off the track and the bearings are broken, which could cause the driver to flip to the back seats if in an accident, leaving no one in drivers seat at all.

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85        Complaint Number: 10153022 Incident Date: March 1, 2006   Date Added to File: March 14, 2006

Description of the Complaint:

2001 grand cherokee laredo driver seat mounts are breaking causing a safety hazard. The consumer contacted the manufacturer but hasn't received a response yet.

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86        Complaint Number: 10151581 Incident Date: November 28, 2005       Date Added to File: March 1, 2006

Description of the Complaint:

Broken metal driver's power/heated seat frame under normal wear. Same problem as in other people's complaints: the driver's seat frame broke in one corner and is no longer able to be bolted to the floor track. Seat rocks and leans back. Puts a lot of strain on other seat components. Would be very dangerous in accident. Dealer says would have to replace entire seat and track assembly for $1000+.

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87        Complaint Number: 10136370 Incident Date: September 12, 2005       Date Added to File: September 13, 2005

Description of the Complaint:

There are two problems with this model of jeep grand cherokee laredo. 1) the tail light socket in this model of jeeps constantly burns out. I have replaced this socket numerous times at $8.00 - $10.00 each and have kept all of the burned out sockets as evidence. When the socket burns out, the tail lights stop working once you turn the headlights on. My vehicle has automatic headlights and this truly causes a big problem. I've visited a jeep / chrysler junk yard in my area and checked each tail light socket. Each socket is burned out like each of the sockets that I have in my possession. 2) the outside rail that connects the drivers seat to the risers breaks, converting the drivers seat to a rocking chair. I have spoken with the service and parts departments all of the jeep dealers in a 100 mile radius of zip code (20744) and was told that these issues are a common problem with jeeps from 1994 to 2004. I have also spoken with several friends as well as common strangers who I see with this same model jeep and have learned that they also have this problem and the below problems. I believe that this problems are a safety issue and warrant a safety recall. I have received two tickets on two separate occasions for the tail lights alone. I can understand having to change a light bulb every year or two but not the socket that the bulb plugs into. This is a serious defect that chrysler will not address. Please help!

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88        Complaint Number: 10133481 Incident Date: June 1, 2004      Date Added to File: August 19, 2005

Description of the Complaint:

I had owned my 2001 jeep grand cherokee laredo, which I had bought new from brenner motors in mechanicsburg, pa, for almost 4 years when all of a sudden and without incident of any kind the driver's seat came undone on the one side. I believe this to be due to faulty and/or defective construction. I am the primary driver and am 6'2" and approximately 200 pounds. I brought this matter to the attention of the dealership while the vehiccle was still under Warranty but was advised that this defect would not be covered under the warranty. Another jeep dealer (henry gay in laurel, maryland) told me it would cost approximately $450 to fix including parts and labor. I beleive a defect of this kind endangers not only the driver but any back seat occupants as well.

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89        Complaint Number: 10073087 Incident Date: May 5, 2004      Date Added to File: May 25, 2004

Description of the Complaint:

Drivers seat frame broke in 2 locations under normal driving conditions causing the seat to be unstable and make rocking motions while turning and stopping.

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90        Complaint Number: 10064891 Incident Date: February 12, 2004         Date Added to File: March 25, 2004

Description of the Complaint:

The driver's side seat foundation broke and came of the track. This caused the seat to start reclining backwards. This occurred because a weld on the seat had fracture. The consumer feels the seat would have separated from the structure in the event of an accident.

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91        Complaint Number: 10028394 Incident Date: April 1, 2003      Date Added to File: July 16, 2003

Description of the Complaint:

2001 jeep grand cherokee larado purchased used in sept 2002. (vin unavailable at this time (I'm at work and car isn't with me. If required, I can e-mail info later) after a couple months of driving this jeep, noticed drivers side front seat felt loose. In april, decided to check out as seat was to a point of rocking when entering the jeep. Found that front left side (outboard) bolt that holds seat to seat slide had pulled through and ripped the metal bottom of the seat frame. Not sure what caused this, but I've heard of many others that have had the same problem (including searching the NHTSA web site) not sure if this is a defect, but it could present a dangerous situation if any of the remaining three bolts should have failed (seat could have collapsed backwards if that had happened).

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92        Complaint Number: 10001892 Incident Date: April 3, 2002      Date Added to File: January 3, 2003

Description of the Complaint:

While driving the vehicles driver side seat became mobile. Consumer had vehicle serviced by a dealership, who indicated that the frame had cracked. The vehicle has not been in an accident or struck by an object. Dealership shimmied the seat, but the problem recurred. The dealership is going to replace the seat. Please provide more details. Ts

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93        Complaint Number: 769356     Incident Date: October 31, 2002          Date Added to File: November 13, 2002

Description of the Complaint:

Wife noticed unusual movement in driver's seat while operating vehicle. We took vehicle to dealer for inspection thinking that problem was loose bolt. Dealer reports that seat track is completely broken. Problem seems to indicate design flaw since vehicle has never been involved in a crash or extreme driving. Internet discussion boards indicate other owners of same vehicle experiencing similar problems. I sent a letter to jeep on 11/6/02 requesting investigation into track failure and am happy to provide a copy at your agency's request. Cost to repair is approximately $600 (parts & labor). Thanks for your help. Dt

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94        Complaint Number: 746200     Incident Date: April 1, 2001      Date Added to File: June 4, 2001

Description of the Complaint:

I will never buy another chrysler. No safety defect mentioned.

2002 Jeep Grand Cherokee Seat Complaints

1          Complaint Number: 10492372 Incident Date: January 12, 2013            Date Added to File: January 13, 2013

Description of the Complaint:

The driver's side power seat bracket had broken in two, tipping the seat to the right.

2          Complaint Number: 10490564 Incident Date: July 20, 2012     Date Added to File: December 31, 2012

Description of the Complaint:

The driver's side power seat bracket had broken in two, tipping the seat to the right, making me over-steer very quickly to the right which I had to compensate for in order to avoid running off the road into the ditch. I have since read online that this is a common problem of metal fatigue from under strength rails.

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3          Complaint Number: 10485396 Incident Date: May 16, 2006    Date Added to File: November 21, 2012

Description of the Complaint:

After just less than 30k miles, both front seat elements started to get overly hot, then stopped working. Took into dealer, found short in bottom element. Vehicle was stilll under warranty, I had also bought an extended warranty. Everything for that eight way powered seat was covered but the heater element. Was told it would be an $800 per seat fix. I declined to have it fixed. Now I find out that there is a recall for this exact issue, but that it does not cover my vin number according to both the dealer and daimlerchrysler. It just doesn't make any sense how they can get away with this after reading all the blogs from people with this same issue and the same response from chrysler. Sure could use some help getting them to stand behind their product.

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4          Complaint Number: 10475291 Incident Date: August 1, 2012   Date Added to File: September 13, 2012

Description of the Complaint:

While driving, I stepped on my brake, I heard a loud "bang" and found myself first jammed into the steering wheel/dash area, and then, once my vehicle was stopped, I was in the rear seat area. Upon further investigation, I found that the rear seat brackets on my front (drivers) seat were broken through; the metal that the seat bracket is made of was broken at both rear corners, and the front bolts were pulled-through. The thin metal the bracket is made of had a couple of cracks, and overall, the seat is almost useless when it comes to driving the car in a safe manner. Fortunately, when my seat broke I was not going so fast as to not be involved in an accident! if I had been on the freeway, I believe I would not be here today writing this complaint. There are no reasonable local sources to replace the bracket;(the jeep dealers want to sell a new seat for approx. 700.00, unless you want to pay $300.00+ for another seat from a wrecking yard, which will also have the same thin metal bracket). I am attempting to get it welded, but I have already been informed that this will be a temporary repair at best; the metal the bracket is made of is far too thin to handle the weight of a person using the seat for a long period of time, and will break again). Help!

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5          Complaint Number: 10444908 Incident Date: December 14, 2011       Date Added to File: January 23, 2012

Description of the Complaint:

The drivers side front heating element started to smoke. Unit was turned off quickly & has failed to operate ever since.

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6          Complaint Number: 10396018 Incident Date: January 2, 2003  Date Added to File: April 15, 2011

Description of the Complaint:

The contact owns a 2002 jeep grand cherokee laredo. The contact stated that the driver and passenger side heated seats would overheat and burn the back of the seat occupants legs. The vehicle was taken to the dealer who stated that the vehicle did not fall under NHTSA campaign id number: 09v117000 (seats: front assembly: seat heater/cooler). The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 0 and the current mileage was 103,000.

7          Complaint Number: 10393120 Incident Date: March 14, 2011 Date Added to File: March 28, 2011

Description of the Complaint:

Recently my front driver seat on my 2002 jeep grand cherokee overland started to rock back and forth and felt very "loose". I looked under the seat and found that the very thin metal that had been connected to the seat frame/rail had fractured and one bolt had actually bored through the metal hole opening between the two assemblies.

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8          Complaint Number: 10390214 Incident Date: March 14, 2011 Date Added to File: March 15, 2011

Description of the Complaint:

Front driver's seat seemed wobbly, looked under seat and bracket that holds seat to the rails is broken on front left and right side. You can now lean back and front of seat lifts up. Very dangerous. If there was a crash, you could easily end up in the back seat of the car. I have looked and found many complaints about this situation with the jeeps, 1 site had over 2600 complaints in a 2 year period. I took off the side of the seat and added 2 nylon straps to hold seat down to rail. I have read many places where people have this welded back together and it breaks again. Metal is very thin, not built to take strain of any kind.

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9          Complaint Number: 10388889 Incident Date: March 7, 2011   Date Added to File: March 7, 2011

Description of the Complaint:

Noticed a failure of driver's side seat mount. Seat now rocks back and forth because front of seat mounts became fatigued and failed. After doing some internet research, this seems to be a common problem with this model and should be investigated.

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10        Complaint Number: 10384151 Incident Date: January 3, 2011  Date Added to File: February 23, 2011

Description of the Complaint:

The heated seat on my 2002 jeep grand cherokee overland overheated and burned my legs. I now leave the heated seat turned off. I took the car to the jeep dealer and they stated it needs a new seat heater assembly and will cost $800.00. I cannot afford to pay that much so I did not have it replaced. I saw a recall notice on the NHTSA web site and discussed this with the jeep dealer. The jeep dealer stated that my jeep is not covered in the recall.

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11        Complaint Number: 10369296 Incident Date: June 15, 2006    Date Added to File: December 6, 2010

Description of the Complaint:

The support frame for the drivers side seat failed at approximately 100,000 miles. It causes the car seat to shift as there are only 3 support points instead of 4. I had a mechanic attempt to fix it but that only lasted until 150,000 miles. A moderate to high impact accident may cause the entire seat to come loose thereby nullifying any safety effect a seat belt may have to save my life.

12        Complaint Number: 10364308 Incident Date: November 6, 2010         Date Added to File: November 7, 2010

Description of the Complaint:

This evening, while making a left turn in my 2002 jeep grand cherokee laredo, the metal base structure of the driver's seat sheered off in the right front position. This has resulted in the seat being secured to the vehicle by only the other three positions, and the seat wobbles back and forth. The vehicle is now unsafe to drive. In a collision, the failure of this seat is assured.

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13        Complaint Number: 10359280 Incident Date: October 4, 2010            Date Added to File: October 5, 2010

Description of the Complaint:

I have a 2002 jeep grand cherokee. The seat frame broke through completely with normal wear, less than 100k miles on the car. I took the car to get it inspected and it failed because of the seat. Something this serious should be recalled.

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14        Complaint Number: 10358802 Incident Date: October 1, 2010            Date Added to File: October 1, 2010

Description of the Complaint:

My 2002 jeep grand cherokee laredo front drivers seat has broken loose while driving from the floor frame twice and the seat back twice. This is caused by under quality strength of metal and welds. Form asks for a date of incident below but this has happen four times over a three to four year period.

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15        Complaint Number: 10344823 Incident Date: July 4, 2002       Date Added to File: July 23, 2010

Description of the Complaint:

Defective front seat on my jeep cherokee 2002 had broken.

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16        Complaint Number: 10330051 Incident Date: November 9, 2009         Date Added to File: May 12, 2010

Description of the Complaint:

Took my 2002 jeep grand cherokee into dealership to fix a window. When I picked it up they had changed some part that was a recall on my heated seats. The heated seats then burned out a module and the dealership said that it was not their problem and that it would cost $200.00 per seat to fix. I couldn't believe it. Obviously I now have seats that only heat on high.

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17        Complaint Number: 10325273 Incident Date: January 1, 2008  Date Added to File: April 13, 2010

Description of the Complaint:

Driver's seat frame broken, 3rd time. Welded twice before to repair.

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18        Complaint Number: 10325477 Incident Date: March 13, 2010 Date Added to File: April 13, 2010

Description of the Complaint:

Drivers side front heated seat worked intermittently at first then one time got extremely hot and no longer works. The mechanic where we purchased found the heated seat element had burned in two and the foam cushion had burnt as well. Told us to contact chrysler, they said our vehicle was not included in recall.

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19        Complaint Number: 10322639 Incident Date: November 6, 2009         Date Added to File: March 29, 2010

Description of the Complaint:

2002 jeep grand cherokee overland heated seat no longer works prior to it quitting, it would get very hot and have to be shut off I was advised that there was a recall & when I called the dealer they said my 2002 jeep was not inlcuded--maybe someone should look into including additional 2002 jeep cherokees-

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20        Complaint Number: 10318604 Incident Date: December 1, 2009         Date Added to File: March 10, 2010

Description of the Complaint:

Front drivers heated seat element got very hot and burned me and stopped working.

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21        Complaint Number: 10314763 Incident Date: February 22, 2010         Date Added to File: February 27, 2010

Description of the Complaint:

Driver side seat lower frame broke while me driving and made me swerve left almost running off the by-pass,upon looking at my seat I revealed a cracked lower seat frame,which makes me very uncomfortable when driving, the seat is very loose. My actual weight is 210lbs 5 11" I feel that the seat should be assembled to easily handle a 250lb person.

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22        Complaint Number: 10312336 Incident Date: December 8, 2009         Date Added to File: February 20, 2010

Description of the Complaint:

My heated seat on my 2002 jeep grand cherokee overland got to hot and melted the seat padding on the drivers side it dose not work and there is a recall on them and my jeep is not on the recall.

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23        Complaint Number: 10310923 Incident Date: February 15, 2010         Date Added to File: February 16, 2010

Description of the Complaint:

My 2002 jeep cherokee limited front driver seat brackets have broken on all 4 legs where they bolt onto the floor.. I had them welded back and it appeared sturdy until the other day when I went to get into the seat... The left upper front brace broke completely thru. I called cross jeep in louisville ky, to replace this part... They said I had to pay $331 in advance and couldn't give me a very good date when the order will be filled... He pulled up current orders from dec 2009 and the eta on their seats was june 2010.. This is a major safety problem.... Its like not wearing a seat belt because you are not strapped down to anything...

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24        Complaint Number: 10310991 Incident Date: February 14, 2010         Date Added to File: February 16, 2010

Description of the Complaint:

Whilst driving heard a snap and the front driver's seat started to wobble. The metal bracket snapped. This is a 2003 jeep grand cherokee.

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25        Complaint Number: 10308532 Incident Date: October 15, 2009          Date Added to File: February 10, 2010

Description of the Complaint:

My 2002 jeep grand cherokee driver's seat breaks from the frame of the vehicle. The seat was rewelded to the frame but then the rails that are attached to the vehicle broke and needed to be replaced. A jeep dealers' mechanic stated that this was a common problem with this vehicle.

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26        Complaint Number: 10308562 Incident Date: January 15, 2010            Date Added to File: February 10, 2010

Description of the Complaint:

Driver side seat totally broke, including the brackets on the bottom, and the right side of the back part of the seat. It is very dangerous, was driving on the freeway when it happened and the seat just snapped. Now I'm having a hard time finding a replacement seat...

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27        Complaint Number: 10300137 Incident Date: January 2, 2010  Date Added to File: January 18, 2010

Description of the Complaint:

Driver's side heated seat got extremely hot and has since quit working. Called dealer and chrysler/jeep and both say it is not covered under the current recall #j14. I see where there are 17 under the "seat" heading of component and others under the electrical heading. This should be a recall someday and soon.

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28        Complaint Number: 10296659 Incident Date: December 10, 2009       Date Added to File: December 22, 2009

Description of the Complaint:

My drivers seat has broken off of my car offering no support in the event of an accident. The bracket that holds the seat onto the car broke at the base where the bolts hold it onto the car. If just sitting in the seat breaks it how well will this hold up in the event of an accident? getting into an accident at a highway speed could totally break the seat off of the car and offer no help in the event of a crash. In my opinion the seat should never break off of the car. The seat and the seatbelt are the only things offering me support in the event of an accident. I have had older cars before this one with more miles that have never had this problem.

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29        Complaint Number: 10294594 Incident Date: December 1, 2009         Date Added to File: December 5, 2009

Description of the Complaint:

2001 jeep grand cherokee heated seat failure and fire, the heated seat stopped working on investigation of the cause it was discovered that the carbon fiber element in the seat cushion had failed and burned the surrounding foam and seat cover material.

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30        Complaint Number: 10294002 Incident Date: January 18, 2008            Date Added to File: November 30, 2009

Description of the Complaint:

2002 jeep grand cherokee overland 10 way heated power memory seat . The original seat heater element burnt up in winter of 2006 . The mechanic who fixed the car said that there was a noticeable burn marks on the leather underside of the seat cushion. The replacement unit burnt again in 2008. I then decided against paying for the repair again. Now chrysler has recalled over a 100000 jeeps for seat problem under recall j17. I am told by chrysler my 2002 is not involved in the recall. I feel if it is not, it should be. Apparently they have a problem also since the original repair was only 100 dollars and when it happened the second time it was over 300 dollars.

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31        Complaint Number: 10291117 Incident Date: October 28, 2009          Date Added to File: November 5, 2009

Description of the Complaint:

2002 jeep grand cherokee driver's seat frame broken in front and back. Original break on the front of the frame needed to be welded back on. Second break is on the front and rear of the frame. Need to replace entire frame.

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32        Complaint Number: 10288977 Incident Date: October 8, 2009            Date Added to File: October 19, 2009

Description of the Complaint:

The contact owns a 2002 jeep grand cherokee. While attempting to enter the vehicle, the driver-side seat shifted out of position without intention. The vehicle was taken to a local body shop, and a mechanic concluded that the seat bracket need to be replaced. No repairs were made to the vehicle. The current and failure mileages were under 99,685.

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33        Complaint Number: 10283444 Incident Date: September 9, 2009         Date Added to File: September 9, 2009

Description of the Complaint:

My driver side seat on my 2002 jeep grand cherokee is sagging on one side. Checking on-line this is a very common problem where chrysler designed it poorly and used substandard parts.

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34        Complaint Number: 10275739 Incident Date: July 1, 2009       Date Added to File: July 4, 2009

Description of the Complaint:

We purchased a 2002 jeep grand cherokee laredo on 7/1/09. The driver's side front seat shifts forward and backward depending on the direction of travel, bumps in the road, etc., making it difficult to maintain full control of the vehicle.

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35        Complaint Number: 10257094 Incident Date: January 14, 2009            Date Added to File: February 1, 2009

Description of the Complaint:

Approximately mid january, the driver's side heated seat cushion overheated and caught fire. Luckily turning off the switch extinguished the fire. However it left a couple of inch long burn mark in the leather seat cover. We had been noticing "hot spots" in the heating element, and my wife had placed a fleece hood on the seat to sit on. This also received some melting but saved her from any burns. Discussion with family and friends lead to the discovery of a recall involving jeep heated seats. I contacted my local dealership and was informed that my vehicle did not fall under the recall guidelines. Recall was for '03 & '04 models, I have a '02. I asked if they would cover the repairs anyway as the problem was the same, they declined. I then contacted chrysler/jeep by phone. I received the same response from a representative and the supervisor. When I asked about an appeals process they said I had just been through it by talking to the supervisor. My understanding of the '03/'04 recall is that both driver and passenger seats and seat back heating elements would be replaced due to potential failure. I am concerned that just fixing the "broken part" would leave the possibility of this occurring on the other seat also. I have not replaced this as yet. We are just not using the heated seats. I am in the process of checking on various replacement options and prices such as factory parts, replacement with aftermarket parts, etc. I wonder what options are available besides paying for this repair myself?

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36        Complaint Number: 10255756 Incident Date: December 15, 2008       Date Added to File: January 20, 2009

Description of the Complaint:

Extreme heating of driver's side heated seat with subsequent failure.

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37        Complaint Number: 10248681 Incident Date: November 12, 2008       Date Added to File: November 13, 2008

Description of the Complaint:

Heating elements for front heated seats burned foam in both seats. Heating elements no longer function causing an expensive repair. Jeep build date of february 2002. Manufacturers recall f17 starts with date of manufacture of september 2002. Chrysler acknowledges the problem but will not expand the recall dates.

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38        Complaint Number: 10247909 Incident Date: March 15, 2008 Date Added to File: November 7, 2008

Description of the Complaint:

As the purchaser of pre-owned 2002 jeep gc limited, have experienced front seats heater elements shorting and failure.

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39        Complaint Number: 10241735 Incident Date: July 10, 2008     Date Added to File: September 10, 2008

Description of the Complaint:

The contact owns a 2002 jeep grand cherokee. While driving at an unknown speed, the seat frame spontaneously failed and allowed the seat to suddenly retract backwards. The failure increased the risk of a crash. The dealer stated that the entire seat frame needed to be replaced at the cost of over $400. He is in the process of having the seats repaired. Secondly, the power windows worked intermittently. The dealer replaced the window regulators. Thirdly, he noticed that fluid from the heater coil leaked into the front passenger side of the vehicle. The manufacturer would not assume any responsibility for the repair because the vehicle exceeded the warranty. The failure and current mileages were 94,000.

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40        Complaint Number: 10146083 Incident Date: December 23, 2005       Date Added to File: December 26, 2005

Description of the Complaint:

Upon acceleration, the front driver seat broke resulting in severe backward and sideways tilt & rocking. Substantial corrective action was taken to keep control of vehicle. (I copied this complaint from another complainant because it is identical to mine). I had the same problem with my 1999 grand cherokee and the manufacturer replaced it under Warranty after much negotiation, because the vehicle was out of warranty, calling it a safety issue.

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41        Complaint Number: 8018326   Incident Date: May 4, 2002      Date Added to File: September 10, 2002

Description of the Complaint:

Material on seat creates a static charge that is discharged when consumer touches outside of vehicle, such as door, fuel tank, etc,. This may ignite a fire. Contacted dealer.

2003 Jeep Grand Cherokee Seat Complaints

1          Complaint Number: 10501562 Incident Date: March 1, 2013   Date Added to File: March 5, 2013

Description of the Complaint:

2003 jeep grand cherokee. Consumer requests reimbursement for repairs to heated seat elements recall notice. The consumer stated the seat heater was not working properly. He became aware of the recall and had the dealer check, but was informed that his vehicle was one of the few that was not included in the recall of seats that posed a danger of catching on fire. The consumer stated he was led to believe, that his vehicle was not included in the recall, because the heated seat element posed no danger of fire. Having been led to believe the part posed no fire hazard, and that it may have just worn out, the consumer agreed to pay the cost to replace the heated seat element. However, when the element was replaced by the dealer, it was discovered the part was not worn, but clearly damaged by fire.

2          Complaint Number: 10500006 Incident Date: September 4, 2012         Date Added to File: February 25, 2013

Description of the Complaint:

We are the original owner's of our jeep grand cherokee (2003) and the front driver's seat started wobbling from side to side, which makes driving disorienting particular when going around curves. When taken in to the shop we were told that the brackets attaching the seat frame have failed and are broken and need to be welded or need a replacement seat. After researching this issue we found that this is a common issue and replacing the seat or re-welding the seat brackets will only result in this happening again because brackets are made of cheap metal. I am very fearful that the seat will cause an accident (due to the disoriented it causes when driving) or that an injury will occur because the seat will completely detach in which case the seat belt is basically worthless in preventing injury during an accident. Given the number of complaints on this issue that can be found in a basic google search it is disgusting that daimler/chrysler has done nothing to remedy this situation.

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3          Complaint Number: 10499411 Incident Date: January 4, 2013  Date Added to File: February 20, 2013

Description of the Complaint:

The contact owns a 2003 jeep grand cherokee. The contact stated that the front driver's seat would shake and rock to the sides. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 150,000.

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4          Complaint Number: 10495963 Incident Date: October 24, 2012          Date Added to File: January 31, 2013

Description of the Complaint:

The contact owns a 2003 jeep grand cherokee. The contact stated that while driving at different speeds, the front driver's power seat bracket fractured and caused the seat to shimmy. The vehicle was taken to a private mechanic who diagnosed that the seat needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 128,000 and the current mileage is 180,000. Updated 03/12/13

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5          Complaint Number: 10492382 Incident Date: January 9, 2013  Date Added to File: January 13, 2013

Description of the Complaint:

While driving the front drivers power seat bracket broke causing the seat to wiggle, then release. Now it appears a new seat may be the recourse as this has been reported over and over again and there is no recall. As jeep knows about this they should be made responsible to provide a replacement to make it safe.

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6          Complaint Number: 10484605 Incident Date: November 12, 2012       Date Added to File: November 14, 2012

Description of the Complaint:

The contact owns a 2003 jeep grand cherokee. The contact stated that the front driver and passenger side seats over heated and burned a hole in the seats. The vehicle was taken to an independent mechanic who diagnose that the wires for the heater unit burned through the seat. The contact spoke to the manufacturer and was told that the vehicle was not included in NHTSA recall campaign id number: 03v117000 (seats: front assembly: seat heater/cooler). The failure and current mileage was 120,000.

7          Complaint Number: 10482667 Incident Date: September 3, 2012         Date Added to File: October 30, 2012

Description of the Complaint:

We are the original owner's of our jeep grand cherokee (2003) and the front driver's seat started wobbling from side to side, which makes driving disorienting particular when going around curves. When taken in to the shop we were told that the brackets attaching the seat frame have failed and are broken and need to be welded or need a replacement seat. After researching this issue we found that this is a common issue and replacing the seat or re-welding the seat brackets will only result in this happening again because brackets are made of cheap metal. I am very fearful that the seat will cause an accident (due to the disoriented it causes when driving) or that an injury will occur because the seat will completely detach in which case the seat belt is basically worthless in preventing injury during an accident. Given the number of complaints on this issue that can be found in a basic google search it is disgusting that daimler/chrysler has done nothing to remedy this situation.

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8          Complaint Number: 10456597 Incident Date: April 15, 2012    Date Added to File: April 26, 2012

Description of the Complaint:

The contact owns a 2003 jeep grand cherokee laredo. The contact stated that the driver's side seat fractured from the seat mount. After inspecting the seat, the contact discovered nine fractures in the mounting brackets and the power rack of the seat. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 136,113.

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9          Complaint Number: 10436280 Incident Date: November 16, 2011       Date Added to File: November 17, 2011

Description of the Complaint:

Seat over heating burnning legs.

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10        Complaint Number: 10435364 Incident Date: February 25, 2009         Date Added to File: November 12, 2011

Description of the Complaint:

Overheating could potentially cause a fire or injury. I was made aware if this 2003 jeep grand cherokee recall by a friend who bought a used 2003 jeep gc. He mentioned the dealer performed the recall for the seat heater. Searching your recall database I found the exact recall as described to me. I contacted my local dealer and found that our vin is not included in the recall notice. I the contacted the NHTSA, who verified the dealers finding. The NHTSA suggested that I file a complaint to have our vehicle added to the recall. We have experienced the issue as described. The seat will heat up to an extreme temperature, they now dont' work. We got heated seats as my wife has lupus and needs the warmth during colder weather. How can we get our vehicle added the recall?? thanks

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11        Complaint Number: 10435067 Incident Date: November 7, 2011         Date Added to File: November 9, 2011

Description of the Complaint:

The contact owns a 2003 jeep grand cherokee. The contact stated that the driver seat mounting bracket fractured. Neither the dealer nor the manufacturer was notified of the failure nor was the vehicle diagnosed or repaired. The current and the failure mileages were 125,000. The vin was unavailable.

12        Complaint Number: 10433069 Incident Date: November 23, 2010       Date Added to File: October 27, 2011

Description of the Complaint:

The contact owns a 2003 jeep grand cherokee. While driving approximately 45 mph, the contact heard a snapping sound from under the seat and noticed that the front driver side seat began to rock back and forth abnormally. The vehicle was taken to the dealer for diagnostic testing where the technician advised that the adjuster weld to the front driver side seat was fractured and would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 100,000.

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13        Complaint Number: 10425942 Incident Date: April 1, 2008      Date Added to File: September 18, 2011

Description of the Complaint:

My front driver seat bracket has snapped in 4 spots. This now leaves my front seat very un-secure to the vehicle and is very shifty. This is a safety issue that needs to have a recall as this has happend to many other people with the same model jeep as mine. The seat brackets and mounts are of poor quality and break easily. As result of this, my seat belt is useless because if I dont have a seat that is secured to the vehicle, what good will a seat belt do in a collision? chrylser is aware of this problem yet are doing nothing about this. They beg for our tax dollars to bail them out of financial hardship but yet they wont help consumers that buy their products with real safety concerns. I just hope it doesnt take a death to occur foro them to open their eyes. Recal the damn seats!!!

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14        Complaint Number: 10399839 Incident Date: March 10, 2010 Date Added to File: May 10, 2011

Description of the Complaint:

The seat frame on the drivers side has broken in half. This should be a priority safety recall as this doesn't seem to be an isolated incident. Seems more like a design flaw by a company cutting corners. See the attached website for more jeep owners that have had the same problem with their vehicle. Http://vlane.Com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep.

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15        Complaint Number: 10383259 Incident Date: December 20, 2010       Date Added to File: February 18, 2011

Description of the Complaint:

I have owned a 2003 jeep grand cherokee for two years. In december 2010 I was driving in traffic with my I infant daughter and all of a sudden my seat like snapped off at the bottom and I am in the back seat. Luckily no one was hurt. The metal broke. I know im like the millionth complaint. I am a single mom and cannot afford to have this expense or risk getting into an accident. This is a serious safety issue that needs your immediate attention.

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16        Complaint Number: 10382667 Incident Date: January 7, 2011  Date Added to File: February 14, 2011

Description of the Complaint:

The driver's seat to my 2003 jeep cherokee laredo sheared away from the support brackets. I have been trying to find a seat or find some way to fix it. It is a safety issues.

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17        Complaint Number: 10376990 Incident Date: January 17, 2011            Date Added to File: January 18, 2011

Description of the Complaint:

The front drivers power seat, broke from it's frame, the part was welded and broke a second time. The seat is unstable and in an accident could break away from the track and wind up in the rear seat. The airbag would be ineffective.

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18        Complaint Number: 10367428 Incident Date: November 17, 2010       Date Added to File: November 18, 2010

Description of the Complaint:

I had just bought this vehicle and taking the off ramp in a hard arc while slowing down I felt the drivers seat move. I only had a couple of hundred yards to go so I waited to check it when I got home. The front left seat bracket had sheared away leaving the seat sitting at a funny angle. This is a dangerous thing to happen. Luckily, no one was hurt.

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19        Complaint Number: 10331487 Incident Date: March 13, 2010 Date Added to File: May 20, 2010

Description of the Complaint:

Driver side left front bracket broke on seat.

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20        Complaint Number: 10331005 Incident Date: May 11, 2010    Date Added to File: May 18, 2010

Description of the Complaint:

The drivers side seat has a broken bracket that allows the assembly to rock back and forth. It was perfectly fine until last week. I have owned this vehicle since 2002 and the seat was never a problem. I have found numerous complaints about seat breakage on the jeep grand cherokee laredo and many other jeep models. This is a safety issue when all attachment points break and the seat is no longer attached to the mounts.

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21        Complaint Number: 10326616 Incident Date: January 15, 2009            Date Added to File: April 20, 2010

Description of the Complaint:

2003 jeep grand cherokee, front seat bracket broken.

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22        Complaint Number: 10320764 Incident Date: March 18, 2010 Date Added to File: March 18, 2010

Description of the Complaint:

Driver's seat support broke and now the seat wobbles. I have discovered that this has happened to a lot of people. It just happened today while I was driving and I have not figured out where to take it for repair yet.

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23        Complaint Number: 10317390 Incident Date: February 28, 2010         Date Added to File: March 6, 2010

Description of the Complaint:

For the second time in 5 years the drivers side seat support has broken. Both time the break has occurred on the front left corner. The broken part is of the support assembly, it is a tube that pivots to allow for up/down adjustments and holds the weight of the seat.

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24        Complaint Number: 10296847 Incident Date: December 1, 2009         Date Added to File: December 23, 2009

Description of the Complaint:

Drivers side seat bracket has broken for second time due to normal use. If seat bracket breaks from normal use, how can it stand-up in an accident? also it is not readily apparent when it breaks, so crash integrity is already compromised. Repair is $400 new bracket, or over $800 for my jeep. Old part will be retained in my garage. I thought I was the only one with this problem, but the internet is filled with people with the same issue. I think it is far more dangerous than the seat heater issue I just got recall for.R

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25        Complaint Number: 10292861 Incident Date: November 14, 2009       Date Added to File: November 19, 2009

Description of the Complaint:

I was driving my 2003 jeep grand cherokee and I noticed my seat starting to wobble. Finally I noticed that the seat bracket snapped on the driver side. This is a total safety issue. I have taken it to jeep for repair and they advise there is no recall.. How can this be?. Oh and what's the point of wearing a seat belt of the seat isn't even strong enough to stay secure to the vehicle.

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26        Complaint Number: 10286576 Incident Date: August 10, 2009 Date Added to File: October 6, 2009

Description of the Complaint:

2003 jeep grand cherokee front drivers seat broke. Seat detached from floor. Trying to repair. Very dangerous to drive.

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27        Complaint Number: 10280713 Incident Date: May 15, 2009    Date Added to File: August 17, 2009

Description of the Complaint:

Driver's side seat just all of a sudden snapped and I was laying in the backseat looking up. The seat track just broke.

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28        Complaint Number: 10267861 Incident Date: March 22, 2009 Date Added to File: May 6, 2009

Description of the Complaint:

2003 jeep grand cherokee laredo - driver power seat. The bracket that holds the seat is broken and the seat rocks. The bracket is defective.

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29        Complaint Number: 10266824 Incident Date: April 25, 2008    Date Added to File: April 27, 2009

Description of the Complaint:

2003 jeep grand cherokee front driver seat broke this is the second time it has broke it broke right at the bolts that hold it down first time it was welded but it broke again welding this seat just does not fix it.

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30        Complaint Number: 10014293 Incident Date: March 15, 2003 Date Added to File: April 12, 2003

Description of the Complaint:

Front left seat rail retaining bolt tore loose from the seat bottom frame rail and is resulting in a front left to right rear rocking motion. This makes the vehicle unsafe to operate because of drivers seat instability, and uncomfortable while driving due to abnormal seat position. It should be mentioned that there has been no abusive operation or abnormally high or hard usage of this vehicle.

2004 Jeep Grand Cherokee Seat Complaints

1          Complaint Number: 10512313 Incident Date: May 16, 2013    Date Added to File: May 16, 2013

Description of the Complaint:

Driver's side front left seat bracket has sheared while going over hilly roads. Seat now leans while turning and accelerating.

2          Complaint Number: 10512057 Incident Date: May 13, 2013    Date Added to File: May 15, 2013

Description of the Complaint:

My 2004 jeep grand cherokee front driverside seat frame cracked. I was just sitting in the car when it went pop. Now the seat rocks and is very dangerious. The federal government needs to investigate before someone gets killed. There are 100's of complaints online about this problem when is the government going to do something.

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3          Complaint Number: 10511628 Incident Date: May 9, 2006      Date Added to File: May 13, 2013

Description of the Complaint:

The contact owns a 2004 jeep grand cherokee. The contact stated while exiting the vehicle, he heard a loud clanking sound. The driver's seat track was fractured and the failure occurred three times. The vehicle was taken to the dealer where the technician verified the electric seat frame needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 108,000.

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4          Complaint Number: 10509956 Incident Date: April 29, 2013    Date Added to File: April 29, 2013

Description of the Complaint:

The driver seat in my vehicle had started to become loose and further inspection showed a broken seat bracket. In online searches I had found this was a common issue with this model (1999-2004 jeep grand cherokee), so common in fact that a website (http://www.Jeepseatbracket.Com/) selling an improved seat frame was developed for this exact issue. This seems to be a safety concern as I can't imagine the seat belt being as effective if the seat isn't properly aligned and I have found no recall notice for this issue. I understand normal wear and tear on vehicles but it appears based on the number of complaints I was able to find online that this is more a poorly manufactured product than a wear and tear issue.

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5          Complaint Number: 10504511 Incident Date: February 19, 2013         Date Added to File: March 26, 2013

Description of the Complaint:

I was getting into my car and sat in the driver side seat. I heard a popping sound and my seat moved. I got out of my car to check my seat and notice it was loose.

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6          Complaint Number: 10499832 Incident Date: February 1, 2013           Date Added to File: February 24, 2013

Description of the Complaint:

Seat bracket is broken, resulting in entire seat being loose. Repaired a few years back at the dealer by replacing entire bracket. Obviously, the part is defective, as there are hundreds of complaints of the exact same thing happening in the NHTSA on line database.

7          Complaint Number: 10492091 Incident Date: January 7, 2013  Date Added to File: January 10, 2013

Description of the Complaint:

I was getting into the vehicle and the seat frame broke dislodging the seat on the driver's side.

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8          Complaint Number: 10492031 Incident Date: October 29, 2012          Date Added to File: January 9, 2013

Description of the Complaint:

Drivers seat, left side front and rear brace holding seat to floor cracked apart. I have read that many jeeps from this time period have had this problem of separation due to inferior / thin steal as the bracket. Fixing is by welding - does not hold and entire bracket holding the seat to the floor needs to be replaced.

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9          Complaint Number: 10486235 Incident Date: November 5, 2012         Date Added to File: November 27, 2012

Description of the Complaint:

The drivers side seat track has broken on two sides. This is due to a defective part on the seat track where the metal is too thin and has cracked. I have read complaint after complaint online. This needs to be recalled before someone is hurt or killed. I cannot even find one to replace in a salvage yard due to the fact that it is such a common problem, people have bought any one that is available.

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10        Complaint Number: 10485790 Incident Date: August 15, 2012 Date Added to File: November 22, 2012

Description of the Complaint:

The front driver's seat frame weld on the left side had previously broken on me. Now the frame weld has broken on the right side of the seat where the base of the seat meets the seat back causing the seat to tilt back and to the right. The whole seat now wobbles. This is a defect in the seat frame design because the breaks are at weld points. The metal is thin at these points.

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11        Complaint Number: 10462313 Incident Date: June 13, 2012    Date Added to File: June 19, 2012

Description of the Complaint:

Accelerating from stop sign to 40 mph, driver's power seat frame broke at a weld point on the front left side. Mechanic says it cannot be re-welded. Apparently the problem is so prevalent, another seat from a junk yard cannot be found. Dealer says seat frames are on back order. I am working with an independent mechanic to find a fix. This is a safety issue because if the seat broke lose, the driver could lose control and anyone in the back seat could be injured.

12        Complaint Number: 10460925 Incident Date: January 27, 2010            Date Added to File: June 7, 2012

Description of the Complaint:

1/27/10 a received in the mail a safety recall j14-heated seat elements, chrysler group and dealership only fix the front passenger seat, and the driver seat was was not fix it was disconected awaitng for a cover seat, and as of 6/7/12 the problem is not fix, chrysler firts calimed that the work was completed on may 2010, I told them no only one seat was fixed, they called the dealership and confirmed my story, and now they are telling me that they do not have in stock a seat cover and that I have to continue waiting, I have been waiting for more than 2 years and have been more than patient, I want chrysler to pay me so that I can have this fix at a location that I feel confident because I do not trust chrysler or the chrysler dealership in randolph nj, if I was to sell my vehicle I will loose value because one seat is not working and I have not been able to use my heated seat in more than 2 years, this is unaceptable, chrysler group did not comply with the safety recall.

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13        Complaint Number: 10460833 Incident Date: May 1, 2012      Date Added to File: June 6, 2012

Description of the Complaint:

Front driver seat track broke and car is a hazard to drive. Dealer says it cost $1200 to repair.

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14        Complaint Number: 10455823 Incident Date: April 19, 2012    Date Added to File: April 19, 2012

Description of the Complaint:

I have me a 2004 jeep grand cherokee special edition , I bought it in 2010 and its april 19th, 2012 and my drivers front power seat track just broke on me while driving.

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15        Complaint Number: 10448838 Incident Date: February 21, 2012         Date Added to File: February 21, 2012

Description of the Complaint:

Seats base frame fails with separation of metal support making seat unsound. Located on drivers seat, left front.

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16        Complaint Number: 10443275 Incident Date: April 28, 2006    Date Added to File: January 10, 2012

Description of the Complaint:

The driver side electric seat frame broke in 2006 and I was told I could buy a new one but they are so cheaply made I had it repaired by a experienced welder who told me the metal was really thin and cheaply made.It broke again in 2008 in a different location on the same seat and I had it repaired.Then it broke again in another location on same seat in 2009.Now to start off jan.2012 it broke in 2 places of the seat frame and I don"t know what to do.It is a very dangerous seat and I looked on line for a few moments and found thousands of complaints on the same seat from 2004 and down a few years. If something is not done about this someone could be hurt or killed.

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17        Complaint Number: 10441437 Incident Date: December 27, 2011       Date Added to File: December 28, 2011

Description of the Complaint:

While driving my seat suddenly moved forward and to the right. What I found was that the seat bracket broke causing the seat to move. After looking on the internet I found that this is a common problem on this make and model of vehicle. This is a safety issue as it affects your driving position and in my case broke while I was driving. In addition, as you go around corners you now move/slide in the seat as it is no longer level.

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18        Complaint Number: 10437429 Incident Date: October 17, 2011          Date Added to File: November 28, 2011

Description of the Complaint:

2004 jeep grand cherokee laredo driver's seat mounting bracket broken. Seat wobbles terribly. No auto parts store stock this item and according to burdick chrysler jeep, it is no longer manufactured. According to jeep, there has been no recall, yet according to vlane.Com, carsurvey.Org, aboutvehicle.Com and other such internet sources, this is not an isolated incident. There appears to have been thousands of complaints.

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19        Complaint Number: 10434804 Incident Date: September 7, 2011         Date Added to File: November 7, 2011

Description of the Complaint:

Front passenger power seat mounting bracket and seat main frame both have split lose, causing seat to wobble dangerously about. Possible continued breakage of other components immanent. Causing serious injury or death due to seat breaking lose.

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20        Complaint Number: 10432717 Incident Date: October 7, 2008            Date Added to File: October 25, 2011

Description of the Complaint:

Driver side seat frame cracked in multiple locations. Now acts like rocking chair while driving. No support, very unsafe.

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21        Complaint Number: 10432488 Incident Date: October 22, 2011          Date Added to File: October 23, 2011

Description of the Complaint:

The main metal frame of the driver's seat has broken. Drivers seat has a rocking motion and will most likely not hold up to a rear end collision at any speeds.

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22        Complaint Number: 10424725 Incident Date: September 9, 2011         Date Added to File: September 12, 2011

Description of the Complaint:

While driving the driver's seat frame bracket snapped and the driver's seat became wobbly as I drove. Unable to get a safety inspection sticker in massachusetts until the seat frame is repaired/replaced. This is the first time I have had this problem with 2004 grand cherokee. It has occurred twice with a 2003 grand cherokee I own also. Very unsafe to drive in this condition.

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23        Complaint Number: 10416794 Incident Date: July 30, 2011     Date Added to File: August 2, 2011

Description of the Complaint:

Driver side seat broke off at frame. This has happened twice. There does not seem to be a solution by jeep to repair this problem. There are no parts either new or used available to make repairs. Was told by the dealer that this is a common problem.

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24        Complaint Number: 10414594 Incident Date: May 1, 2009      Date Added to File: July 21, 2011

Description of the Complaint:

Stopped at a light, when light turned green, accerated, driver seat rocked backward and felt loose. On examination front left bracket on frame had broken. This seems to be a problem this this car, searched on-line to find many people with this happening. Had it welded. About 6mos later rear bracket broke in same way. This is very dangerous to the driver, must hold on when seat moves in this way. Don't know why jeep will not fix at there cost. They say ther is no recall. There should be one.

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25        Complaint Number: 10408463 Incident Date: June 18, 2011    Date Added to File: June 22, 2011

Description of the Complaint:

Drivers side seat mounting bracket broke on entry to vehicle. This caused the seat to rock back and forth while driving especially during turns. Took it to dealer and they told me that the seat track was also broken. They have been unable to find a replacement track so far because jeep no longer makes the part. I was told that it can't be welded because of liability issues. They estimate the cost to repair at $300+ if the part can be found. This seems to be a common occurrence lately and I'm forced to pay for a design defect.

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26        Complaint Number: 10403770 Incident Date: May 15, 2011    Date Added to File: May 31, 2011

Description of the Complaint:

Front seat brackets sheared off, seat unstable and will tilt backwards. Was told by a certified welder / welding inspector that it could not be welded, and that the bracket was a defective, sub-standard, and unrepairable.

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27        Complaint Number: 10399285 Incident Date: April 30, 2011    Date Added to File: May 6, 2011

Description of the Complaint:

I was backing my 2004 jeep grand cherokee out of the driveway when I heard a snap and then the front seat started wobbling back and forth. I pulled back into my driveway and that's when my husband and I noticed the metal that connects the driver's seat had completely snapped. It was a blessing that I was not traveling at a high rate of speed or was far from home, I would hate to think what would have happened had I been on the highway.

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28        Complaint Number: 10393793 Incident Date: March 30, 2011 Date Added to File: March 30, 2011

Description of the Complaint:

04 jeep grand cherokee laredo driver seat track bracket broken. Seat is now unsafe.

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29        Complaint Number: 10389635 Incident Date: January 8, 2011  Date Added to File: March 9, 2011

Description of the Complaint:

Drivers seat bracket has broken causing seat to severely rock. I have seen numerous complaints. Needs to be repaired by a welder or replaced. Currently holding together with a hose clamp.

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30        Complaint Number: 10386609 Incident Date: March 3, 2011   Date Added to File: March 6, 2011

Description of the Complaint:

2004 grand cherokee laredo. This will be the second time since 2004 replacing the drivers side front seat. It broke in 2008 and again in 2011. The seat starts to rock back and forth like its loose and there is no way to tighten the seat.. So you have to simply live with it, very unsafe in my eyes. If I was in a accident I think the seat would snap off and I would be greatly injured!

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31        Complaint Number: 10384822 Incident Date: December 1, 2010         Date Added to File: February 28, 2011

Description of the Complaint:

The driver's seat of my 2004 jeep grand cherokee has broken for unknown reasons and , without homemade, patchwork bracing, flops back like a recliner. We have attempted to get this repaired both through our local dealer and through chrysler corporation and they claim that they cannot secure the part; we were first told by the dealer we had to prepay for the part, did so, and then they reported back weeks later that they couldn't find the part. Unfortunately, our financial situation does not allow us to simply park the vehicle and make due. This is truly an accident waiting to happen and we would appreciate any assistance and support you can offer.

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32        Complaint Number: 10383442 Incident Date: February 21, 2011         Date Added to File: February 21, 2011

Description of the Complaint:

The seat brackets for the driver's seat on my 2004 jeep grand cherokee have snapped. This causes the seat to rock back and forth when accelerating or breaking. Will cost between 500-800 to have the brackets replaced.

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33        Complaint Number: 10382725 Incident Date: February 6, 2011           Date Added to File: February 15, 2011

Description of the Complaint:

Passenger seat heater element got way to hot and the seat stated smoking. I seen the recall so I called gave them the vin and was told this vehicle was not covered under the recall.

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34        Complaint Number: 10378076 Incident Date: January 1, 2010  Date Added to File: January 20, 2011

Description of the Complaint:

Front driver side seat has broke at 3 separate parts required welding to repair.

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35        Complaint Number: 10377509 Incident Date: January 11, 2011            Date Added to File: January 15, 2011

Description of the Complaint:

While driving down the road my seat completely broke, throwing me towards the back seat. Thank god I was able to control the vehicle and that no one was coming down the other side of the road or it would have been terrible. Why would a seat fail like that??? the car is pretty much not drivable now because the seat is completely broken off the base. This is crazy!!!

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36        Complaint Number: 10370336 Incident Date: September 14, 2009       Date Added to File: December 13, 2010

Description of the Complaint:

Seat mount bracket fails under normal use. Front seat drivers side mount bracket broke at 65k miles under light use. Looking online it seems like this is a "normal" thing causing a dangerous driving situation of driving in a "rocking chair". Jeep knows this is an issue yet there is no replacement part for upgrading an obvious inferior structural component that is integral to safe driving.

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37        Complaint Number: 10369815 Incident Date: December 9, 2010         Date Added to File: December 9, 2010

Description of the Complaint:

I have a 2004 jeep grand cherokee laredo with 107,000 miles. Today, 12/9/2010, the drivers side seat bracket came loose. I believe after searching the internet, that it is a mounting bracket. Some other jeep cherokee owners complained of this problem. The seat now rocks when I brake and accelerate. I am concerned that if I get into a collision the seat will not be locked in and the seat belt will not function.

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38        Complaint Number: 10362681 Incident Date: October 20, 2010          Date Added to File: October 27, 2010

Description of the Complaint:

I own a 2004 jeep grand cherokee with a drivers side power seat. It has approximately 105,000 miles on it. The front right seat bracket broke on 10/20/2010 causing the seat to rock while driving, accelerating or braking. The left side bracket is now also cracked but not broken all the way across yet. This is a very dangerous situation as it may both lead to an accident and cause additional injuries to the driver. I am now trying to find used parts for the replacement and have learned from one local used auto parts dealer (631-654-5172) that he didn't have any because this was a :"hot" item. My research on the internet has also found it to be a very common problem with grand cherokees. The seats are breaking with normal use. I have decided to complain to the NHTSA and my us senator in the interest of protecting others from a serious safety problem involving a large number of vehicles. This site currently shows 1898 votes of yes in regard to having a cracked seat: http://www-ODI.NHTSA.Dot.Gov/ivoq/index.Cfm I await your reply, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6).

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39        Complaint Number: 10362333 Incident Date: October 1, 2010            Date Added to File: October 25, 2010

Description of the Complaint:

Front driver side seat started to wobble and then ended up snapping. Metal broke in the front left of the seat right by where the metal piece is that lifts the seat. I drive with my seat all the way down and is never raised. The seat moves every bend and anytime I accelerate or brake.

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40        Complaint Number: 10359961 Incident Date: April 19, 2006    Date Added to File: October 11, 2010

Description of the Complaint:

Driver seat pivot which connects the seat track to the upper seat frame breaks / cracks under normal drive conditions. I had to replace my seat track 3 times with the first crack being welded and cracking again. The vehicle has 159,000 miles and I am the original owner.

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41        Complaint Number: 10359305 Incident Date: September 2, 2010         Date Added to File: October 5, 2010

Description of the Complaint:

The contact owns a 2004 jeep grand cherokee. The contact stated that while making a right turn, he heard a loud popping noise and could feel the seat moving. The dealer looked at the vehicle and stated that the mounting bracket for the seat was broken. The dealer stated this had been a problem in the past. The current and failure mileages were 182000.

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42        Complaint Number: 10353406 Incident Date: August 31, 2010 Date Added to File: September 1, 2010

Description of the Complaint:

The seat frame on my 2004 jeep grand cherokee has broken for the second time. The seat frame is not strong enough for a normal weight adult male.

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43        Complaint Number: 10349896 Incident Date: August 1, 2010   Date Added to File: August 16, 2010

Description of the Complaint:

On my 2004 jeep grand cherokee laredo the right front bracket on the driver seat that holds the seat to the floor broke causing the seat to become unstable. I haven't taken the jeep to a dealer at this time.

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44        Complaint Number: 10347602 Incident Date: February 7, 2010           Date Added to File: August 6, 2010

Description of the Complaint:

The contact owns a 2004 jeep grand cherokee laredo. The contact stated that the brackets for the front driver seat track fractured. The dealer advised the vehicle could be repaired at the contact's expense. The vehicle was not included in any recalls. The vehicle was not repaired. The manufacturer would not provide any assistance. The vin was not available. The failure and current mileages were 140,000.

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45        Complaint Number: 10346938 Incident Date: May 17, 2009    Date Added to File: August 2, 2010

Description of the Complaint:

2004 jeep grand cherokee, drivers seat broke a weld. I was driving about a year ago and the weld just broke. I haven't had a chance to get it fixed because I can't find a used replacement and dealership wants over $800 to fix. I have checked online and have found almost 2000 people with similar problems all stating the same thing, jeep doesn't have a recall for this and they can't find a replacement seat used or new for that matter and jeep dealer wants over $500 to fix the problem. I have also read that the people that have had the seat fixed or replaced the issue just happens again. I feel this is a safety issue as it broke while I was driving the vehicle which thank god did not cause a accident to happen only because I was not on a busy road and was able to recover from the initial shock of the seat breaking. I checked under the seat was able to see the metal broke right at the weld.

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46        Complaint Number: 10345711 Incident Date: July 25, 2010     Date Added to File: July 27, 2010

Description of the Complaint:

Front drivers side seat broke of rail and frame.

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47        Complaint Number: 10340212 Incident Date: June 9, 2010      Date Added to File: June 26, 2010

Description of the Complaint:

2004 jeep grand cherokee e front driver's seat broken changed it once with the dealership but it broke again from reading online comments from other jeep owners this is an on going problem with the frame or seat bracket since I changed the frame it broke within 6 months of repairing it average cost for new seat frame is about 600 dollars at dealership and it's not fair to have jeep owners pay over and over again to fix a problem with their jeep when it's jeeps fault.

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48        Complaint Number: 10335272 Incident Date: May 1, 2010      Date Added to File: June 8, 2010

Description of the Complaint:

Front seat support breaks.

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49        Complaint Number: 10331664 Incident Date: May 21, 2010    Date Added to File: May 21, 2010

Description of the Complaint:

The drivers seat back will not stay in an upright position, it gradually reclines, even while the vehicle is parked.

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50        Complaint Number: 10330792 Incident Date: May 13, 2010    Date Added to File: May 17, 2010

Description of the Complaint:

The contact owns a 2004 jeep grand cherokee. The contact stated when getting into the driver seat, he heard the metal bracket under the seat snap. The vehicle was taken to an authorized dealership but no repairs were performed at the time of the complaint. The failure mileage was approximately 80,900. The current mileage was approximately 81,000.

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51        Complaint Number: 10329456 Incident Date: May 6, 2010      Date Added to File: May 9, 2010

Description of the Complaint:

Drivers seat rocks broken brackets that hold the seat to the car. I have seen thousands of failures of these brackets reported on line. The fix is a new $1000 seat which often gets overlooked and people are welding (that's what we plan to do) a bracket which may create additional safety issues.

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52        Complaint Number: 10325193 Incident Date: September 19, 2009       Date Added to File: April 12, 2010

Description of the Complaint:

The contact owns a 2004 jeep grand cherokee. While the contact was driving approximately 5 mph coming from a complete stop the power windows and power door locks failed to operate when engaged. The additionally, a noise sounded from the instrument panel whenever engaging the power window switch. The vehicle had a recall repair performed under NHTSA campaign id number 06v197000 (seats: front assembly: seat heater/cooler). However, the failure continued to occur after the recall repair. The power windows and power door locks failures had not been repaired at the time of the complaint. The failure mileage was 80,000. The current mileage was 95,000.

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53        Complaint Number: 10320722 Incident Date: March 18, 2010 Date Added to File: March 18, 2010

Description of the Complaint:

Metal bracket holding driver seat to the floor has broken twice during the ownership of this vehicle. I weigh 250lbs, I'm heavy, but we're talking about metal that has completely snapped in two. Twice.

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54        Complaint Number: 10319075 Incident Date: March 11, 2010 Date Added to File: March 11, 2010

Description of the Complaint:

I have a 2004 grand cherokee laredo. Today while getting into my jeep, my drivers seat frame broke. Loose in the front left corner. Now my driver seat rocks when I apply the brake or give gas. Wow, thank the lord I was not driving when this happened. I have contacted chrysler about this to see if they will assist with repair even though I have 70,000 miles of use. After doing some research, it appears this is a known issue yet no recalls are performed. It's going to cost me roughly $700.00 to get this fixed. Below is a link I found with a lot of complaints around this issue. Http://vlane.Com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep.

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55        Complaint Number: 10315026 Incident Date: February 26, 2010         Date Added to File: February 28, 2010

Description of the Complaint:

Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6) my driver seat track broke for my 2004 jeep grand cherokee on the right side next to the driver side door. It snapped in half and while researching on the web I found a website that everyone else is voicing there concern. My seat is swaying side to side and when I am driving my seat leans back far. When calling the dealership they said that this is not a known issue and that it will cost me between 600-800 to fix. This is upsetting when I can weld it together, but when I get in a accident will that hold? it is a terrible product and the metal should have been stronger and thicker. [xxx] link to a website detailing other complaints: http://vlane.Com/poll/30/has-your-driver-side-front-seat-broken-on-this-jeep.

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56        Complaint Number: 10314844 Incident Date: January 15, 2010            Date Added to File: February 27, 2010

Description of the Complaint:

Left front frame bracket on driver-side power seat has broken or sheared...

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57        Complaint Number: 10312958 Incident Date: June 20, 2007    Date Added to File: February 23, 2010

Description of the Complaint:

The contact owns a 2004 jeep grand cherokee. The contact stated that the platform frame of the driver's seat broke three times. While driving approximately 25 mph, the seat began to shake which alerted him to the failure. The first two times, he welded the seat together, and the third time, he scheduled an appointment for 02/26/2010 with the dealer. He called the manufacturer, filed a complaint with a representative, and was instructed to take the vehicle to a dealer. The vehicle had not been repaired at the time of the complaint. The current mileage was approximately 67,750. The failure mileage was approximately 39,000. Updated 03/26/10. The consumer stated when the seat broke, it caused it to shift and it became unstable. Chrysler refused to pay for the repairs because they stated the seat failed due to the weld. The consumer stated the seat cracked before it was welded. Updated 04/16/10. Updated 04/28/10. Updated 09/13/10

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58        Complaint Number: 10305009 Incident Date: January 29, 2010            Date Added to File: February 4, 2010

Description of the Complaint:

2004 jeep grand cherokee. 76,000 miles. Purchased new, I am the only owner. While turning into work, the driver seat bracket (the bracket that connects the seat to the floor) broke in the front left (if looking forward). Now the seat sways and all of the weight is stressed on just one corner of the bracket. According to online reports, this costs up to $1000 to get fixed at a dealer. Other reports of the bracket breaking while people accelerating and falling into the back seat.

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59        Complaint Number: 10299756 Incident Date: January 7, 2010  Date Added to File: January 14, 2010

Description of the Complaint:

I have a 2004 jeep grand cherokee that has the heated seat issue, recall j14 and called the dealership 3 weeks ago without a response. They set up an appointment for me to go in jan. 7th to get it fixed and when I went in they never even had the parts to fix it. So they got my information and said they would call me with an eta and it has been over a week now without any contact from them. When I called today I gave them my information again and they told me only 300 parts were being shipped to the whole state on monday and that I may or may not get it done even after that. To me, having heated seats that may explode and cause fires is a pretty big safety issue that should not take over a month (when all said and done) to fix especially living in a cold state like colorado where these seats are needed. By scheduling an appointment to fix it, then not having the parts to do it, then never calling me back to set up a new time that is completely unacceptable and well outside of a reasonable time for something as serious as this.

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60        Complaint Number: 10297990 Incident Date: May 1, 2009      Date Added to File: January 4, 2010

Description of the Complaint:

Driver's side seat bracket has broken. I have welded once and it has broken again. I am not a large man (about 185lbs) and feel this should not have happened under normal use. Many jeep owners have complaints on this.

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61        Complaint Number: 10298141 Incident Date: January 4, 2010  Date Added to File: January 4, 2010

Description of the Complaint:

Re: 2004 jeep cherokee driver side seat frame broke again after dealer so called repair.

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62        Complaint Number: 10295034 Incident Date: November 26, 2009       Date Added to File: December 9, 2009

Description of the Complaint:

Driver's side seat track suffered material fatigue fracture. Seat frame is a stamped metal frame. The crack happened on the front left leg that attaches the seat to the floorboard. The seat track is stamped by a chrysler directed supplier and shipped to jci for assembly. Suggest chrysler to investigate seat movement (causing fatigue in the bend), material thickness and the possibility of adding a gusset (or brace) across the bottom of this bend in the track. This happened on my personal vehicle. I noticed some movement in the seat but I thought it was coming from the recline function. I was backing down a hill when it snapped causing me (the driver) to suddenly tilt backward. I was startled and the truck bumped into the mailbox at the end of the driveway causing a damaged bumper.

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63        Complaint Number: 10292895 Incident Date: November 1, 2009         Date Added to File: November 19, 2009

Description of the Complaint:

I have a 2004 jeep grand cherokee and my drivers seat started leaning about a year ago then this year is started squeaking when I sat in it, but never thought anything of it since I have 120,000 miles. Then all of a sudden as I am driving at 65 mph the seat makes a loud pop noise and I almost wound up in the back seat. I stopped the car and looked under the seat to find the frame cracked. I got home took the seat apart and found it had cracked on all the weld joints and where the bolts where that help it to the metal frame. I searched online only to find out that this is a very common problem and 100's of people are having the same issue. This is very dangerous and could cause a tragic accident. I had the seat welded by a friend since you cannot buy the parts to repair. After 3 weeks now my steel frame on the seat has cracked. These seats are death tramps and chrysler should have to fix them. Very dangerous, do people have to die in order for this to be rectified?

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64        Complaint Number: 10280769 Incident Date: May 1, 2005      Date Added to File: August 17, 2009

Description of the Complaint:

The headrests in my 2004 jeep grand cherokee overland do not provide protection from whiplash. As I sit in the seat, the headrest is at least 8-12 inches from my head. If I were hit from behind, my neck would break before my head would come into contact with the head rest. This is contrary to the 2005 and newer jeeps in which the headrest is directly behind the head (about and inch or two). The headrests should be modified to provide protection from whiplash.

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65        Complaint Number: 10276759 Incident Date: July 8, 2009       Date Added to File: July 14, 2009

Description of the Complaint:

My front driver side seat of my 2004 jeep grand cherokee has broken twice since I have owned it. The metal literally snapping. I have been reading sites on the internet and this appears to be an extremely common occurrence. It makes me wonder if it just breaks due to every day driving what would happen in a crash?

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66        Complaint Number: 10273774 Incident Date: November 1, 2005         Date Added to File: June 15, 2009

Description of the Complaint:

2004 jeep grand cherokee, the driver's seat pivot post on 3 occasions have broken. 2 of the occurrences happened while braking and 1 while leaning back to removed items from my rear packets. The 1st two were repaired via spot welds after the third I had to replace lower section of the seat.

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67        Complaint Number: 10272643 Incident Date: May 29, 2009    Date Added to File: June 2, 2009

Description of the Complaint:

2004 jeep grand cherokee laredo -- front seat bracket/rail broken/snapped off--this created a safety situation with seat not secure--raises questions as to what would have happened if in accident and seat broke loose.

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68        Complaint Number: 10268353 Incident Date: November 1, 2008         Date Added to File: May 11, 2009

Description of the Complaint:

Metal seat bracket that holds driver's seat to floor on my 2002 and my 2004 jeep grand cherokees broke. Seats are now detached from the floor and rock back and forth.

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69        Complaint Number: 10266568 Incident Date: June 1, 2008      Date Added to File: April 24, 2009

Description of the Complaint:

Driver's side seat bracket broken on my 2004 jeep grand cherokee. After researching on the internet, it seems that it is a common problem with grand cherokees. There is a steel tube that goes from side to side that is entirely too thin and it shears off at the bracket. It was not involved in any accident, it just breaks from normal use, which for a seat bracket, should not happen. I fixed it once last summer and now another part is broken. The seat is now basically a rocking chair and if I were to get in a crash, there is no doubt in my mind that the bracket would fail further and possibly cause serious injury.

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70        Complaint Number: 10266107 Incident Date: November 15, 2008       Date Added to File: April 20, 2009

Description of the Complaint:

Drivers seat brakes at bottom and then seat frame brakes. It is now like you are driving in a rocking chair. Jeep knows about this problem, some seats have broken away. This is a very unsafe condition.

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71        Complaint Number: 10260791 Incident Date: November 27, 2008       Date Added to File: March 5, 2009

Description of the Complaint:

Seat track for 2004 jeep grand cherokee cracked, causing seat to move in a reclining fashion without the seat actually reclining.

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72        Complaint Number: 10260548 Incident Date: March 2, 2009   Date Added to File: March 3, 2009

Description of the Complaint:

The contact owns a 2004 jeep grand cherokee. The contact slightly reclined the front driver's seat and the seat frame fractured. The seat could have completely failed while driving, thus increasing the risk of a crash. The dealer stated that he would be responsible for replacing the seat frame. The repair would cost $600. The contact is in the process of having the vehicle repaired. The failure and current mileages were 109,000.

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73        Complaint Number: 10252632 Incident Date: December 21, 2008       Date Added to File: December 23, 2008

Description of the Complaint:

The contact owns a 2004 jeep grand cherokee. While driving 25 mph, the driver's side seat heater malfunctioned and burned through the seat. The contact smelled a burning odor and immediately pulled the vehicle over to the side of the road. He exited the vehicle and noticed a burn hole approximately the size of a quarter. NHTSA campaign id number 06v197000 (seats:front assembly:seat heater/cooler) was specifically for the passenger side seat heater, and would not include the driver's side seat heater. The dealer and manufacturer were not notified. The current and failure mileages were approximately 92,000.

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74        Complaint Number: 10215984 Incident Date: January 10, 2008            Date Added to File: January 25, 2008

Description of the Complaint:

Seat trac and frame failed on 2004 jeep grand cherokee.

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